Summary
Work History
Education
Skills
Timeline
Generic

Chloe Hopkins

Alexandria

Summary

Highly personable and skilled in customer service, with background as Host and Hostess in restaurant, lounge, and coffee shop settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.

Work History

Hostess

The Evening Star
Alexandria
06.2023 - 09.2023
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.

Education

Bachelor of Arts -

Pennsylvania State University
University Park, PA
05-2028

High School Diploma -

Bishop Ireton High School
Alexandria
05-2024

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Time management
  • Multi-line telephone systems

Timeline

Hostess

The Evening Star
06.2023 - 09.2023

Bachelor of Arts -

Pennsylvania State University

High School Diploma -

Bishop Ireton High School
Chloe Hopkins