Conner Lane
Fredericksburg
Summary
Proven Water Mitigation Production Manager and Crew Chief with a track record of leading teams at mitigations companies in the area to efficiently complete high-stakes projects. Skilled in customer service and project management, adept at multitasking and fostering teamwork. Excelled in enhancing customer and insurance relations, training employees, and managing resources to exceed company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Water Mitigation Technician
Servpro of Fredericksburg
06.2022 - 09.2022
- Supported team members in efficiently completing tasks and maintaining high-quality work
- Performed material and atmospheric readings to allow accurate logs of drying
Water Mitigation Crew Chief
Servpro of Fredericksburg
10.2022 - 10.2023
- Assessed, planned, and completed assigned water, fire, and mold losses
- Maintained customer and insurance relations by providing high quality communication and service
- Managed and trained new employees on safe and efficient practices
Water Mitigation Crew Chief
PRS of Fredericksburg
06.2024 - 09.2024
- Assessed, planned, and completed assigned water and mold losses
- Maintained customer and insurance relations by providing high quality communication and service
- Managed and trained new employees on safe and efficient practices
Water Mitigation Production Manager
Servpro of Orange
10.2023 - 06.2024
- Estimated, managed, and executed water, fire, and mold projects.
- Managed personnel and projects simultaneously to ensure company resources were being used effectively.
- Managed relations with customers, employees, insurance carriers, and professional contacts.
Water Mitigation Crew Chief
Servpro of Dale City
10.2024 - 02.2025
- Worked with management and insurance carriers to ensure project guidelines and deadlines were met.
- Managed paper and electronic records of drying, demolition, and other pertinent information.
- Scoped and completed losses as assigned.
Education
General Studies
Mountain View High School
Stafford05.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
Certification
IICRC Water Restoration Technician
Timeline
Water Mitigation Crew Chief
Servpro of Dale City
10.2024 - 02.2025
Water Mitigation Crew Chief
PRS of Fredericksburg
06.2024 - 09.2024
Water Mitigation Production Manager
Servpro of Orange
10.2023 - 06.2024
Water Mitigation Crew Chief
Servpro of Fredericksburg
10.2022 - 10.2023
Water Mitigation Technician
Servpro of Fredericksburg
06.2022 - 09.2022
General Studies
Mountain View High School
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