Chloe Perth
Salem,OR
Summary
Extensive customer service experience / Works well under pressure / Outgoing and personable / Ability to develop personal relationships with customers.
Overview
4
4
years of professional experience
Work History
Assistant Office Manager
Willamette Speedway
07.2022 - Current
- Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low level stock.
- Established company policies regarding management of daily cash totals and security during busy times.
- Served high customer volumes during special events, nights, and weekends.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep facility operational.
Hostess
Rudy's Steakhouse
09.2022 - 03.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Customer Service Representative / Fitness Coach
Courthouse Club Fitness
06.2021 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Developed strong customer relationships to encourage repeat business.
- Created individualized fitness programs to meet clients' goals, physical abilities and limitations.
- Led group exercise sessions, such as Water Exercise.
- Mentored new employees on procedures and policies to maximize team performance.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Set up and activated customer accounts.
Customer Service Representative
American Grillffiti
12.2020 - 06.2021
- Maintained order and cleanliness of work areas to conform with health codes.
- Received food orders from individuals and explained offerings.
- Set up, restocked and cleaned dining areas.
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Office Manager
Northwest Trucking Academy
10.2019 - 08.2020
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Prepared monthly payroll for team of salaried and hourly employee's.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Graded assignments and tests and documented results into filing system.
Education
Diploma -
Cascade Senior High School
Turner, OR06.2022
Skills
- Strong customer service
- Excellent time management
- Tidy and organized
- Self motivated
- Great communication skills
- Ability to grasp new concepts quickly and efficiently
- Team leadership
- Calm under pressure
- Excellent customer relationship management
- Impression management
- Training and Coaching
- Team leadership
- Calm under pressure
- Excellent customer relationship management
Timeline
Hostess
Rudy's Steakhouse
09.2022 - 03.2023
Assistant Office Manager
Willamette Speedway
07.2022 - Current
Customer Service Representative / Fitness Coach
Courthouse Club Fitness
06.2021 - 05.2022
Customer Service Representative
American Grillffiti
12.2020 - 06.2021
Office Manager
Northwest Trucking Academy
10.2019 - 08.2020
Diploma -
Cascade Senior High School
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