Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Chloe Reed

McLean

Summary

Dynamic and customer-focused professional with extensive experience in food service, retail, and customer care. Proven skills in team collaboration and adaptability, consistently delivering exceptional service and enhancing customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Baker

Insomnia Cookies
Blacksburg
01.2025 - 05.2025
  • Company Overview: A chain, well known cookie delivery shop and storefront located near the Virginia Tech college campus
  • The previous cookie shop I had worked at, Campus Cookies, closed so I switched to a baker at the chain establishment Insomnia Cookies where I took customer orders, baked cookies, and answered customer and delivery driver questions as the main point of reference during my shifts.

Barista

Crêpe Amour
Vienna
03.2024 - 08.2024
  • Company Overview: A small business, all day breakfast crepe and coffee shop
  • Between studying abroad in Barcelona in Spring 2024 and studying abroad in London in July 2024, I worked as a barista at Crepe Amour, a local all day breakfast crepe shop. I continued to work throughout the rest of summer 2024 before returning to Virginia Tech for the fall 2024 semester.

Baker

Campus Cookies
Blacksburg
09.2023 - 12.2023
  • Company Overview: Small business local cookie delivery shop located close to Virginia Tech campus
  • While at Virginia Tech my spring sophomore year and fall junior year, I worked in a cookie delivery shop called Campus Cookies and baked and packaged fresh cookies to fill daily orders.

Team Member

Sweetgreen
Tysons
06.2022 - 08.2023
  • Company Overview: A fast casual salad company
  • When I am home from college over summer and winter breaks, I work as a team member at Sweetgreen, a salad company with locations in my hometown.

Playa Babe

Playa Bowl
Fort Myers
02.2022 - 04.2022
  • Company Overview: large chain smoothie and acai bowl fast casual restaurant
  • I worked as a 'Playa Babe' while I was attending Florida Gulf Coast University. I prepared acai bowls, smoothies, and juices, as well as performed closing cleaning and store management procedures.

Brand Associate

Athleta
Tyson Corner
12.2021 - 01.2022
  • Company Overview: A women's performance apparel brand
  • I worked as a brand associate for Athleta. During this role I interacted with customers directly on the store floor, worked on stocking inventory, fulfilling and shipping online orders, and as customer assistance the fitting rooms.

Lifeguard

Continental Pools, Riverbend Country Club
Great Falls
05.2021 - 08.2021

Soccer Referee

US Soccer Association
06.2016 - 12.2020
  • I was certified by US Soccer and refereed youth soccer games ages ranging from eight to 18.
  • Worked as both the assistant referee and center referee in DC, Maryland, and Virginia.

Education

Bachelor of Arts - English Literature

Virginia Tech
Blacksburg, VA
08-2025

Florida Gulf Coast University
Fort Myers, FL
05.2022

Clemson University
Clemson, SC
12.2021

Skills

  • Spanish Proficiency
  • Team collaboration
  • Customer service
  • Cash handling accuracy
  • Upselling

Certification

  • US Soccer Grassroots Grade 8 Referee, 06/01/16-12/01/20
  • Lifeguarding Certification, 05/01/21
  • Pilates Foundations Certification
  • CPR Certification

Languages

Spanish
Elementary

Timeline

Baker

Insomnia Cookies
01.2025 - 05.2025

Barista

Crêpe Amour
03.2024 - 08.2024

Baker

Campus Cookies
09.2023 - 12.2023

Team Member

Sweetgreen
06.2022 - 08.2023

Playa Babe

Playa Bowl
02.2022 - 04.2022

Brand Associate

Athleta
12.2021 - 01.2022

Lifeguard

Continental Pools, Riverbend Country Club
05.2021 - 08.2021

Soccer Referee

US Soccer Association
06.2016 - 12.2020

Bachelor of Arts - English Literature

Virginia Tech

Florida Gulf Coast University

Clemson University

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Chloe Reed