Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chloe Sartwell

Richmond

Summary

Dynamic and detail-oriented professional with experience at Coastal Virginia Counseling, excelling in scheduling and multi-line telephone systems. Proven ability to enhance client satisfaction through effective communication and organization. Recognized for maintaining confidentiality and supporting team efficiency, while adeptly managing data inputting and project management tasks.

Overview

3
3
years of professional experience

Work History

Receptionist

Coastal Virginia Counseling
05.2025 - 08.2025
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Fast Food Worker

Smoothie Stop
02.2022 - 08.2025
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Made change and returned correct cash and coin to patrons.
  • Assisted with preparing salads and cold food items.
  • Trained newly hired employees on routine tasks and customer service.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Processed orders on POS system and accepted cash and charge payments.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.

Education

Bachelor of Science - Biochemistry

Virginia Commonwealth University
Richmond, VA
05-2028

High School Diploma -

First Colonial High School
Virginia Beach, VA
06-2024

Skills

  • Scheduling

  • Data inputting

  • Database administration

  • Multi-line telephone systems

  • Project management

  • Verbal and written communication

  • Organization skills

  • Lab testing and reporting

Languages

English
Native or Bilingual
American Sign Language
Professional Working

Timeline

Receptionist

Coastal Virginia Counseling
05.2025 - 08.2025

Fast Food Worker

Smoothie Stop
02.2022 - 08.2025

Bachelor of Science - Biochemistry

Virginia Commonwealth University

High School Diploma -

First Colonial High School

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Chloe Sartwell