Chris Stephenson
Grundy
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
RCA
USPS
12.2024 - Current
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Shift Manager
Long John Silvers
10.2022 - 04.2023
- Prepared food, Ensured smooth operation of my shifts
- Cleaned, accounted for, and maintained the store on a nightly basis
- Cooperated with coworkers to improve customer experience and manage storefront.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Exercised composure under pressure and in escalated customer service scenarios.
- Tracked receipts, employee hours, and inventory movements.
Sales Rep.
AT&T
06.2022 - 10.2022
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Contributed to team objectives in fast-paced environment.
Psychiatric Technician
Pasadena Villa Smoky Mountain Lodge
06.2019 - 07.2020
- Creating and maintaining a warm social atmosphere
- Conflict resolution, de-escalation, and group management
- Participate in staff meetings by reporting observations of patient behavior and progress in therapeutic and personal activities and interactions
Correctional Officer II
Keen Mountain Correctional Center
03.2015 - 05.2019
- Maintaining the safety and security of the institution and the surrounding community
- Controlled movement of large crowds
- Specialized training on conversing with individuals to resolve issues
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
Education
G.E.D -
Guilford County Technical Community College
05-2012
High School Diploma -
Twin Valley Highschool
Oakwood, VA01.2011
Skills
- Communication
- Leadership
- Organization
- Teamwork and collaboration
- Flexible and adaptable
- Cultural awareness
- Multitasking
- Troubleshooting
- Analytical and critical thinking
Leadership Experience
Shift Manager experience at Long John Silvers.
Timeline
RCA
USPS
12.2024 - Current
Shift Manager
Long John Silvers
10.2022 - 04.2023
Sales Rep.
AT&T
06.2022 - 10.2022
Psychiatric Technician
Pasadena Villa Smoky Mountain Lodge
06.2019 - 07.2020
Correctional Officer II
Keen Mountain Correctional Center
03.2015 - 05.2019
G.E.D -
Guilford County Technical Community College
High School Diploma -
Twin Valley Highschool
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