Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Christan Ventro

Pound

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Foundever
Wise
11.2020 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Updated databases with new and modified customer data.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Developed positive relationships with customers through friendly interactions.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Resolved customer complaints promptly and efficiently.

Education

High School Diploma -

J.J. Kelly Highschool
Wise VA
05-1997

Skills

  • Customer service
  • Database management
  • Payment processing
  • Billing procedures
  • Product knowledge
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Time management
  • Active listening
  • Team collaboration
  • Problem resolution
  • Product education

Affiliations

  • spending time with family

Timeline

Customer Service Representative

Foundever
11.2020 - Current

High School Diploma -

J.J. Kelly Highschool

Similar Profiles

CREATE PROFILE
Christan Ventro