Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Christen Packett

Tappahannock

Summary

Talented individual with a solid foundation in customer care, skilled in managing patient records and scheduling. Committed to enhancing patient experiences through effective communication and attention to detail in all aspects of dental assistance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dental Assistant

Haynesville Correctional Center
Haynesville
09.2023 - Current
  • Assisted dentists during procedures and patient examinations.
  • Sterilized instruments and ensured compliance with health regulations to uphold patient safety.
  • Maintained inventory of dental supplies and equipment to ensure operational readiness.
  • Managed patient records and scheduled dental appointments to enhance patient flow.

Caregiver

Public Partnership
Glen Allen
01.2017 - Current
  • Supported clients in daily living activities and personal care, promoting independence and dignity.
  • Fostered companionship and provided emotional support, contributing to improved client well-being.
  • Arranged transportation for clients to appointments and social activities, ensuring access to essential services.

Customer Service Consultant

CarMax
Richmond
07.2021 - 10.2021
  • Guided customers in selecting vehicles aligned with their needs and preferences.
  • Addressed customer complaints with tailored solutions to ensure satisfaction.
  • Handled high volume of calls daily to meet company goals.

Hygiene Assistant

Norge Dental Center
Williamsburg
07.2017 - 06.2021
  • Supported dental professionals during procedures and hygiene appointments, ensuring efficient workflow and patient comfort.
  • Prepared treatment rooms by sterilizing instruments and organizing supplies to maintain a safe and sterile environment.
  • Coordinated patient insurance coverage, collected payments, issued receipts, and scheduled follow-up appointments to facilitate smooth patient experiences.

Education

Rappahannock Community College -

Rappahannock Community College
05-2020

Today’s Dental Assistant School - Dental Assistant Certification

Today’s Dental Assistant School
06-2017

University of Mary Washington -

University of Mary Washington
12-2016

Essex High School - Advanced High School diploma

Essex High School
06-2016

Skills

  • Appointment scheduling
  • Record management
  • Customer service
  • Team collaboration
  • Attention to detail
  • Time management
  • Problem solving
  • Effective communication

Certification

  • Microsoft Word Certification
  • Basic Life Support Certification

Accomplishments

  • Talon Award
  • Rappahannock Scholarship Award

Timeline

Dental Assistant

Haynesville Correctional Center
09.2023 - Current

Customer Service Consultant

CarMax
07.2021 - 10.2021

Hygiene Assistant

Norge Dental Center
07.2017 - 06.2021

Caregiver

Public Partnership
01.2017 - Current

Rappahannock Community College -

Rappahannock Community College

Today’s Dental Assistant School - Dental Assistant Certification

Today’s Dental Assistant School

University of Mary Washington -

University of Mary Washington

Essex High School - Advanced High School diploma

Essex High School
Christen Packett