Talented individual with a solid foundation in customer care, skilled in managing patient records and scheduling. Committed to enhancing patient experiences through effective communication and attention to detail in all aspects of dental assistance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
Haynesville Correctional Center
Haynesville
09.2023 - Current
Assisted dentists during procedures and patient examinations.
Sterilized instruments and ensured compliance with health regulations to uphold patient safety.
Maintained inventory of dental supplies and equipment to ensure operational readiness.
Managed patient records and scheduled dental appointments to enhance patient flow.
Caregiver
Public Partnership
Glen Allen
01.2017 - Current
Supported clients in daily living activities and personal care, promoting independence and dignity.
Fostered companionship and provided emotional support, contributing to improved client well-being.
Arranged transportation for clients to appointments and social activities, ensuring access to essential services.
Customer Service Consultant
CarMax
Richmond
07.2021 - 10.2021
Guided customers in selecting vehicles aligned with their needs and preferences.
Addressed customer complaints with tailored solutions to ensure satisfaction.
Handled high volume of calls daily to meet company goals.
Hygiene Assistant
Norge Dental Center
Williamsburg
07.2017 - 06.2021
Supported dental professionals during procedures and hygiene appointments, ensuring efficient workflow and patient comfort.
Prepared treatment rooms by sterilizing instruments and organizing supplies to maintain a safe and sterile environment.
Coordinated patient insurance coverage, collected payments, issued receipts, and scheduled follow-up appointments to facilitate smooth patient experiences.
Education
Rappahannock Community College -
Rappahannock Community College
05-2020
Today’s Dental Assistant School - Dental Assistant Certification
Today’s Dental Assistant School
06-2017
University of Mary Washington -
University of Mary Washington
12-2016
Essex High School - Advanced High School diploma
Essex High School
06-2016
Skills
Appointment scheduling
Record management
Customer service
Team collaboration
Attention to detail
Time management
Problem solving
Effective communication
Certification
Microsoft Word Certification
Basic Life Support Certification
Accomplishments
Talon Award
Rappahannock Scholarship Award
Timeline
Dental Assistant
Haynesville Correctional Center
09.2023 - Current
Customer Service Consultant
CarMax
07.2021 - 10.2021
Hygiene Assistant
Norge Dental Center
07.2017 - 06.2021
Caregiver
Public Partnership
01.2017 - Current
Rappahannock Community College -
Rappahannock Community College
Today’s Dental Assistant School - Dental Assistant Certification