Christian Guirguis
Gainesville
Summary
Cybersecurity BAS graduate from George Mason University with strong teamwork, customer-service, communication, and problem-solving skills. Experienced in network architecture and cloud platforms like AWS. Very fast learner ready to tackle challenges as an IT professional and apply cybersecurity principles to secure systems.
Overview
4
4
years of professional experience
Work History
Contact Center Representative
Apple Federal Credit Union
Fairfax, Va
03.2026 - Current
- Assisted members with account inquiries and banking services via phone.
- Resolved customer issues while maintaining compliance with security procedures.
- Supported digital banking, payments, and account maintenance requests.
- Documented interactions and managed a high volume of inbound calls.
Server
BJ’s Restaurant & Brewhouse
Gainesville, VA
06.2022 - 03.2026
- Delivered excellent customer with professionalism in a fast paced environment.
- Handled customer inquiries clearly and effectively with strong communication and professionalism.
- Developed problem-solving and multitasking abilities applicable to technical roles.
Education
Bachelor of Science - Cyber Security
George Mason University
Fairfax, VA05-2025
Skills
- Java programming
- Python scripting
- Snort
- Wireshark
- MS Office Suite
- Amazon Web Services (AWS)
- Linux, Windows servers
- Web Development using AWS
- Cloud Computing Concepts
- Network Security
- Virtual Infrastructure
- Verbal and Written Communication
- Problem Solving
- Critical Thinking
Accomplishments
Cybersecurity & Personal IT Projects
- Spring of 2024: Network & Cloud Knowledge: Gained a strong understanding of network infrastructure, virtualization, and cloud computing, including application and data security layers.
- Fall of 2024: Spring Incident Response: Performed hands-on security incident response, including forensic investigation and root cause analysis as part of a class project.
- Spring of 2025: AWS Website Development: Designed and deployed a static website on AWS, gaining experience with cloud storage, hosting configurations, and security settings.
- Spring of 2025: Custom Computer Building: Actively engage in building and configuring custom computers as a hobby, including hardware installation.
Timeline
Contact Center Representative
Apple Federal Credit Union
03.2026 - Current
Server
BJ’s Restaurant & Brewhouse
06.2022 - 03.2026
Bachelor of Science - Cyber Security
George Mason University