Christian Johansen
Henrico
Summary
I am a business student at VCU pursuing a career in management. With many years of experience in the food service industry, I have learned many invaluable skills that make me a perfect candidate for the job. I excel in customer service, leadership, and strategic planning.
Overview
5
5
years of professional experience
3
3
Certification
Work History
Server/Bartender
Lucky Strike, Inc.
07.2025 - Current
- Effectively managed multiple tasks in a fast paced, high volume environment
- Prepared and served food and drink orders to customers in a timely manner
- Resolved guest complaints and provided prompt amendments
Restaurant Server
IHOP
12.2020 - 06.2025
- Provided warm and communicative customer service by anticipating needs and offering critical upsell options to serve each guest’s needs
- Greeted and accommodated guests with a positive atmosphere, creating a hospitable experience from the first interaction
- Demonstrated attentive management of large parties by providing accurate and efficient service
Team Leader
Business Feasibility Project (VCU Study of Entrepreneurship)
08.2024 - 12.2024
- Established a business venture proposal complete with an advanced market assessment, detailed revenue model, production and operation plan, and long-term financial feasibility projections.
Education
Bachelor of Science - Business Management
Virginia Commonwealth University
01.2027
Skills
- Exceptional Customer Service
- Task Prioritization
- Team Collaboration
- POS Operation (Square, TRAY)
- Upselling
- Multitasking
- Leadership
- Food Safety
- Strong Work Ethic
- Guest engagement
Certification
- Certified Food Service Trainer IHOP, December 2022 - Present
- TIPS Safe Alcohol Service Lucky Strike, July 2025 - Present
LANGUAGES
English Fluent
French Proficient
Spanish Basic
Timeline
Server/Bartender
Lucky Strike, Inc.
07.2025 - Current
Team Leader
Business Feasibility Project (VCU Study of Entrepreneurship)
08.2024 - 12.2024
Restaurant Server
IHOP
12.2020 - 06.2025
Bachelor of Science - Business Management
Virginia Commonwealth University