Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Pulley

Leesburg,VA

Summary

Dynamic professional with proven leadership at Jimmy John's, excelling in team management and customer service. Recognized for enhancing operational efficiency through innovative techniques and staff development. Committed to maintaining high standards of industrial hygiene and fostering a collaborative work environment, ensuring exceptional service and satisfaction.

Offering dedication to learning and growth with strong foundation in leadership and team coordination. Brings ability to quickly grasp operational procedures and streamline processes. Ready to use and develop organizational skills and leadership capabilities in any role.

Overview

3
3
years of professional experience

Work History

Person in Charge

Jimmy John's
09.2024 - 08.2025
  • Managed daily operations to ensure efficient sandwich preparation and delivery.
  • Trained new staff on food safety practices and operational procedures.
  • Assisted in maintaining cleanliness and organization of workstations.
  • Implemented time-saving techniques to enhance order processing efficiency.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Handled roughly 50 orders, phone calls, and/or deliveries per day from customers

Customer Service Associate

Walgreens
06.2022 - 10.2023

Maintained organized inventory, facilitating restocking processes and minimizing product shortages.

  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Maintained up-to-date knowledge of product and service changes.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Improved customer experience by maintaining high level of product knowledge and sharing it effectively.
  • Made approximately 50 sales per day while receiving and restocking new product

Education

High School Diploma -

Loudoun County High School
Leesburg, VA

Skills

  • Effective leadership
  • Team management
  • Staff development
  • Innovation skills
  • Customer service
  • Attention to detail
  • Conflict resolution
  • Processes and procedures
  • Teamwork and collaboration
  • Industrial hygiene

Timeline

Person in Charge

Jimmy John's
09.2024 - 08.2025

Customer Service Associate

Walgreens
06.2022 - 10.2023

High School Diploma -

Loudoun County High School
Christian Pulley