Team-player with a strong work ethic and detail-oriented. Skilled in organization and time-management, delivering high-quality service and meeting deadlines. High aptitude for learning and adaptability, allowing the swift application of new skills and knowledge.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Reginella's Italian Ristorante
Virginia Beach, VA
08.2025 - Current
Oversaw daily restaurant operations, ensuring adherence to quality standards and customer satisfaction.
Trained and mentored staff on service protocols and menu knowledge to enhance team performance.
Developed and maintained positive relationships with suppliers for timely deliveries and cost-effective procurement.
Coordinated staff schedules to ensure adequate coverage during peak hours, enhancing operational efficiency.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Improved marketing to attract new customers and promote business.
Lawncare
Mike Hayes
Virginia Beach, VA
03.2025 - 09.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Host/Server
Reginella's Italian Ristorante
Virginia Beach, VA
06.2023 - 03.2025
Greeted and seated guests, ensuring optimal dining experience.
Managed waitlists, optimizing table turnover.
Collaborated with kitchen staff to ensure timely order delivery.
Assisted in training new hosts on restaurant procedures.
Addressed guest inquiries and concerns promptly and professionally.
Maintained cleanliness and organization of front-of-house area.
Promoted daily specials, enhancing customer engagement and sales.
Monitored dining room flow to maximize guest satisfaction and service efficiency.