Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christie Burgan

Pennington Gap

Summary

Dynamic case manager with a proven track record at Frontier Health, excelling in client advocacy and problem-solving. Successfully secured stable housing for homeless youth and implemented effective case documentation systems. Skilled in time management and community resource connection, fostering holistic support for clients while ensuring compliance and quality standards.

Overview

10
10
years of professional experience

Work History

Project LINK/Early Childhood Case Manager

Frontier Health
08.2023 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Inspection Manager

Appalachian Explosives
03.2023 - 08.2023
  • Implemented comprehensive record-keeping systems, ensuring easy retrieval of past reports when needed.
  • Ensured timely inspections by effectively managing schedules and prioritizing tasks.
  • Maintained regulatory compliance with thorough documentation of inspection results.
  • Reduced inspection errors, leading to increased safety and higher quality standards.

Children and Youth Case Manager

Frontier Health
11.2015 - 03.2023
  • Assisted in securing stable housing for homeless youth by collaborating with local agencies and landlords.
  • Connected families to relevant community resources, fostering a network of support that contributed to long-term success.
  • Evaluated program effectiveness using data-driven assessments, allowing for continuous improvement of service delivery methods.
  • Collaborated with multidisciplinary teams to ensure holistic care for each youth client, addressing their unique needs and challenges.
  • Empowered young clients to set and achieve personal goals through ongoing guidance and mentorship.
  • Maintained accurate records of client progress, facilitating more effective communication among team members regarding individual cases.

Education

Bachelor of Arts - Education

Virginia Intermont
Bristol, VA
05-2014

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Active listening
  • Organization and multitasking
  • Conflict resolution
  • Client advocacy
  • Community resources

Timeline

Project LINK/Early Childhood Case Manager

Frontier Health
08.2023 - Current

Inspection Manager

Appalachian Explosives
03.2023 - 08.2023

Children and Youth Case Manager

Frontier Health
11.2015 - 03.2023

Bachelor of Arts - Education

Virginia Intermont

Similar Profiles

CREATE PROFILE
Christie Burgan