Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christie Moore

Roanoke,VA

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

12
12
years of professional experience

Work History

Patient Service Coordinator

Cora Physical Therapy
04.2025 - 10.2025

Perform analytical and data entry task

  • Answer patient calls, emails and questions, including finding insurance estimates
  • Confidentially manage patient accounts
  • Schedule patient visits and answer pre-visit questions, including about billing
  • Ensure compliance with professional standards & regulatory requirements
  • Discuss cost of service, insurance coverage, and payment options with the patient
  • Work as a team player to ensure each patient receives the best service possible
  • Schedule any necessary outpatient appointments
  • Get prior authorizations for procedures
  • Scan documents into patient charts
  • Hippa Compliance
  • Coordinated patient scheduling, ensuring optimal use of resources and minimal wait times.
  • Managed patient intake processes, verifying insurance information and updating medical records accurately.
  • Oversaw communication between patients and healthcare providers, resolving issues promptly to improve care delivery.
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.

Optometry Tech

Dr. Jessup and Stewart Optometry
10.2023 - 11.2024
  • Pre fielding eye exams, assisting the Dr. with his routine exams and medical exams. Scheduling appointments for patients.
  • Running different scans or tests for patients.
  • Answering phones.

Court Investigator

Appriss/Equifax-Remote Roanoke VA
01.2021 - 06.2023
  • Conducting criminal background screens
  • Worked individually, and as a team player.
  • Process Public Record searches which include, but are not limited to: State Criminal Records, County Criminal Records, Federal Criminal Records, Nationwide Database, Delivered completed reports
  • Ensure accurate and prompt turnaround on all search results
  • Input thorough and accurate notes when determining the adjudication result on an applicant Meet personal and team qualitative and quantitative production targets
  • Criminal research, understanding dispositions verbiage, and reporting guidelines Understanding employment background screening compliance
  • Perform all tasks within the regulations and compliance
  • Remote

Child Care

Self Employed-Vinton VA
01.2014 - 01.2021
  • In home private child care.

Education

William Byrd High School

Skills

  • Accurate data entry
  • Flexible problem-solving
  • Proficient in Google Docs
  • Computer literacy
  • Leadership
  • Strong organization
  • Patient registration
  • Appointment scheduling
  • Customer service
  • HIPAA compliance
  • Electronic health records
  • Data entry
  • Medical terminology

Timeline

Patient Service Coordinator

Cora Physical Therapy
04.2025 - 10.2025

Optometry Tech

Dr. Jessup and Stewart Optometry
10.2023 - 11.2024

Court Investigator

Appriss/Equifax-Remote Roanoke VA
01.2021 - 06.2023

Child Care

Self Employed-Vinton VA
01.2014 - 01.2021

William Byrd High School
Christie Moore