CHRISTINA BROOKMAN
Ruther Glen
Summary
Compassionate hearing screener with expertise in conducting hearing tests and operating screening equipment. Proven track record of delivering patient-centered care, especially for newborns and families. Strong focus on accurate documentation and strict adherence to medical protocols. Excellent organizational and time management skills, complemented by a background in customer service that enhances patient communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Newborn Hearing Screen Tech
Pediatrix Medical Group
06.2022 - Current
- Perform automated hearing screening tests on newborns in a hospital setting.
- Accurately documented and maintained screening results within the hospital's electronic medical records and relevant state reporting systems.
- Evaluate and prioritize newborns for screening based on established protocols, considering birth times and estimated discharge schedules.
- Adhere to strict hospital policies and procedures, including patient identification protocols, infection control, and HIPAA compliance.
- Provided education and support to parents regarding the screening process and initial follow-up procedures.
- Mentored and coached new hires on hearing screening procedures and equipment operation, ensuring successful completion of initial training and competency evaluations.
- Assisted management with administrative tasks, including reconciling statistics, audit of physical and digital files and preparing reports making sure deadlines were consistently met.
Sales Associate
Kohl's
01.2013 - 01.2018
- Maintained high standards for store presentation and visual displays.
- Streamlined freight handling by applying effective merchandising organization strategies.
- Conducted accurate pricing and signage updates using RF scanners for customer inquiries.
- Executed cash register operations, ensuring precise financial transaction processing and balancing.
- Updated product inventory according to vendor policies and maintained compliance.
- Acted as an exemplary role model for new hires during training sessions.
- Coordinated fulfillment processing for online and in-store customers effectively.
- Resolved customer requests efficiently, leading to increased satisfaction levels.
Receptionist
Ron Rosner Used Car Supercenter
01.2011 - 01.2013
- Assessed nature of visits to greet individuals and efficiently direct them to designated areas.
- Managed telephone switchboard operations, effectively answering and forwarding calls while taking messages.
- Utilized computer skills to complete service transactions and maintain precise data entry standards.
- Maintained organized filing systems for record-keeping purposes.
- Executed daily cash handling tasks, including credit card transactions, with drawer balancing responsibilities.
- Provided assistance across sister dealerships by traveling to support operational needs.
Education
High School Diploma -
Chancellor High School
Fredericksburg, Virginia06.2010
Skills
- Customer Support
- Time Efficiency
- Adaptability
- Multitasking
- Attention To Detail
- Proactive Self-Starter
Certification
American Heart Association Basic Life Support
References
Bodhida Chuon (703) 932-0558
Kaylie Stoker (334) 781-9340
Timeline
Newborn Hearing Screen Tech
Pediatrix Medical Group
06.2022 - Current
Sales Associate
Kohl's
01.2013 - 01.2018
Receptionist
Ron Rosner Used Car Supercenter
01.2011 - 01.2013
High School Diploma -
Chancellor High School
Similar Profiles
Sivan YarchiSivan Yarchi
Newborn Hearing Screen Technician at Pediatrix Medical Group-UCHealthNewborn Hearing Screen Technician at Pediatrix Medical Group-UCHealth
Jen WeirJen Weir
Neonatal Nurse Practitioner at Pediatrix Medical GroupNeonatal Nurse Practitioner at Pediatrix Medical Group
Kimberly RidlKimberly Ridl
Manager, Office Based Development at Pediatrix Medical GroupManager, Office Based Development at Pediatrix Medical Group
Edward J. Carney IVEdward J. Carney IV
Maintenance Ranger at Department Of Conservation And RecreationMaintenance Ranger at Department Of Conservation And Recreation
Tanicha ThomasTanicha Thomas
Assistant Clinic Manager at PACS Urgent CareAssistant Clinic Manager at PACS Urgent Care