Experienced healthcare professional with a strong foundation in clinical operations, team leadership, and training. Proven ability to optimize workflow, ensure compliance with quality standards, and drive process improvements in fast-paced, high-stakes environments. Seeking to leverage frontline healthcare experience and operational insight into a broader business leadership through obtaining a Masters of Business Administration.
• Led onboarding and protocol training for new hires, creating standardized orientation materials for department wide use.
• Conducted quality assurance assessments of imaging equipment and initiated timely corrective action, supporting operational continuity.
• Collaborated on hiring efforts by interviewing candidates and offering insights into department needs.
• Specialized in pediatric imaging protocols, demonstrating adaptability in a highly specialized clinical setting.
• Independently managed high volumes of complex diagnostic cases, balancing emergent, inpatient, and outpatient needs.
• Liaised with radiologists to optimize imaging accuracy and ensure rapid, patient-centered service delivery.
• Prioritized workflow and patient comfort by implementing effective communication strategies such as the AIDET model.
• Directed second-shift clinical operations, triaging orders, and managing exam workflow across a team of 3-15 sonographers.
• Developed and delivered ongoing professional development sessions and case studies to a department of 30+ sonographers.
• Orchestrated the revision of scanning protocols to meet updated ACR and ALARA guidelines.
• Oriented newly hired sonographers with exam protocols and workflow practices.
• Served as preceptor for sonography students from surrounding colleges.
• Demonstrated strong interdepartmental communication, presenting exams and collaborating with attending radiologists. Assisted resident radiologists with ultrasound procedures and techniques.
• Worked in a wide variety of patient settings in a rotational format which consisted of outpatient clinics; emergency department; inpatient, routine and emergent scans; interventional radiology procedures; pediatrics, outpatient, inpatient, and emergent; musculoskeletal diagnostic and interventional procedures.
• Utilized patient medical history and pertinent clinical data to aid in diagnostic study. Completed associated preliminary reports, recorded exams within the electronic medical record system, and presented case studies to radiologists.
• Refined skill in patient communication with an emphasis on building rapport, demonstrating empathetic conversation, and providing understandable explanations within the scope of practice.
Team Leadership and Staff Development
Workflow Optimization and Operational Efficiency
Healthcare Compliance (HIPPA, ACR, ALARA)
Cross-Functional Collaboration
Data-Driven Decision Making
Quality Assurance and Policy Development
High-Stakes Problem Solving
American Registry of Diagnostic Medical Sonography (Abdomen, Obstetrics and Gynecology), Registered Vascular Technologist
American Heart Association, Basic Life Support Provider (CPR and AED)
North Carolina Ultrasound Society, Member and prior Student Mentee
Society of Diagnostic Medical Sonography Professional Organization, Member
CFCC Medical Sonography Program Advisory Committee, Student Member
Phi Theta Kappa Honor Society