Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Doggett, RHIT

Health Information Technician
Chesapeake

Summary

Dynamic and results-driven professional with experience at DOMA Technologies, excelling in records management and problem-solving. Proven ability to enhance patient satisfaction through effective collaboration and meticulous attention to detail. Recognized for adaptability in fast-paced environments, ensuring accuracy and efficiency in medical record analysis and customer service.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Claims Support Representative II

DOMA Technologies
03.2020 - 05.2025
  • Used advanced technology and software systems to analyze medical records efficiently, maximizing productivity while maintaining accuracy.
  • Collaborated with healthcare providers to obtain necessary records and address discrepancies, resulting in comprehensive reviews and leading to more accurate and faster decision-making on claims.
  • Improved patient satisfaction by quickly addressing requests for medical information.
  • Received records approval from individuals mentioned in filing system for transfer or release.
  • Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.

Internship Student

Sentara
09.2017 - 11.2017
  • Maintained up-to-date knowledge on industry trends, attending webinars and workshops related to health information management.
  • Ensured accurate billing practices by verifying that diagnosis codes matched documentation provided by healthcare providers.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Researched and resolved medical record discrepancies.
  • Utilized electronic medical record systems to store, retrieve and process patient data.

Administrative Bookkeeper

Landspert
03.2013 - 11.2016
  • Assisted in the preparation of accurate financial reports, providing key insights for informed decision-making for management.
  • Implemented cost-saving initiatives by analyzing expenses and identifying areas for potential reductions or improvements.
  • Streamlined bookkeeping processes by implementing efficient filing systems and automating data entry tasks.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Tracked financial progress by creating quarterly and yearly balance sheets.

Restaurant Team Member

Chick-fil-A
10.2005 - 01.2011
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.

Education

Associate of Applied Science - Health Information Management

Tidewater Community College
Virginia Beach
05.2001 -

Skills

    Records management

    Teamwork and collaboration

    Multitasking

    Time management

    Problem-solving

    Adaptability and flexibility

Certification

Registered Health Information Technician

Timeline

Claims Support Representative II

DOMA Technologies
03.2020 - 05.2025

Registered Health Information Technician

05-2018

Internship Student

Sentara
09.2017 - 11.2017

Administrative Bookkeeper

Landspert
03.2013 - 11.2016

Restaurant Team Member

Chick-fil-A
10.2005 - 01.2011

Associate of Applied Science - Health Information Management

Tidewater Community College
05.2001 -

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Christina Doggett, RHITHealth Information Technician