Christina Hinton
Virginia Beach
Overview
8
8
years of professional experience
Work History
Uber Partner
Uber
Virginia Beach
11.2023 - Current
- Transported riders to designated stops according to pre-determined schedules.
- Delivered packages to customers in a timely and efficient manner.
- Assisted passengers with loading and unloading their luggage.
- Kept accurate records of deliveries and customer signatures.
Customer Service Representative
Powers Benefit Group
Virginia Beach
10.2023 - Current
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Updated databases with new and modified customer data.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Provided accurate information about products and services to customers.
- Developed strong relationships with customers by providing personalized assistance and support.
Server, Bartender, Bottle Service
Emperors Tampa
Tampa
07.2017 - 08.2023
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Stayed informed about daily specials, new menu items, promotions.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Provided excellent customer service to ensure satisfaction.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
Education
High School Diploma -
ABeka Home School
Pensacola, FL05-2000
Skills
- Route navigation
- Package delivery
- Customer Interaction Optimization
- Record keeping
- Safety compliance
- Problem solving
- Cash handling
- Conflict resolution
- Time management
- Communication skills
- Attention to detail
- Inventory management
- Customer service
- Product knowledge
Timeline
Uber Partner
Uber
11.2023 - Current
Customer Service Representative
Powers Benefit Group
10.2023 - Current
Server, Bartender, Bottle Service
Emperors Tampa
07.2017 - 08.2023
High School Diploma -
ABeka Home School