Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Christina Mercado

Stafford

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

8
8
years of professional experience

Work History

Administrative Assistant/Billing Coordinator

Lifetime Dental Care Virginia
Woodbridge
05.2017 - Current
  • Responded to patient inquiries via phone and email with professionalism and care.
  • Organized patient records and maintained confidentiality of sensitive information.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Processed invoices for payment using accounting software applications.
  • Processed patient billing and insurance claims efficiently.
  • Managed patient inquiries regarding billing statements and payment options.

Education

Some College (No Degree) - Associate of Science in Education

Northern Virginia Community College
Manassas
12-2015

High School Diploma -

Osbourn Park High School
Manassas, VA
06-2013

Skills

  • Microsoft Excel
  • Problem solving
  • Team collaboration
  • Computer skills
  • Attention to detail
  • AR/AP

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Administrative Assistant/Billing Coordinator

Lifetime Dental Care Virginia
05.2017 - Current

Some College (No Degree) - Associate of Science in Education

Northern Virginia Community College

High School Diploma -

Osbourn Park High School

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Christina Mercado