Christina Myers

*. Increased revenue through effective cross-selling and up selling techniques

*. Take initiative in tasks such as restocking, maintaining store cleanliness, and organizing merchandise

*. Cultivating customer loyalty and retaining existing customers

*. Coordinated scheduling for 4 clinics by streamlining appointment procedures and managing multi-line communications, improving patient flow and reducing wait times

*. Processed patient medication and supply requests by coordinating with clinical staff and maintaining organized inventory, ensuring prompt delivery and consistent patient care

*. Increased revenue through effective cross-selling and up selling techniques

*. Take initiative in tasks such as restocking, maintaining store cleanliness, and organizing merchandise

*. Cultivating customer loyalty and retaining existing customers

*. Processed cash, check, and credit transactions, maintaining 98% accuracy to minimize end-of-day balancing errors

*. Received a promotion from sales associate to customer lead after 4 months of employment due to excellence in customer service and leadership

*. Processed a high volume of prescriptions with accuracy improving inventory management to reduce costs and shortages

*. Enhanced patient care through better communication and adherence support

*. Resolved 85% of insurance discrepancies by coordinating with providers on a regular basis

• Assisted patients with daily living activities, ensuring comfort and safety.
• Monitored vital signs and reported changes to healthcare professionals.
• Provided companionship and emotional support to enhance patient well-being.
• Maintained cleanliness and organization of patient living spaces.

*. Supported the healthcare team by providing necessary materials and information for patient care

*. Assisted patients and visitors by welcoming and navigating them through the facility, addressing any inquiries to enhance their experience

*. Prepared and stocked service areas with necessary equipment and supplies