Christine Shortsleeve
Virginia Beach
Summary
Detail-oriented professional with extensive experience in customer service and problem-solving. Demonstrated success in managing client relationships and resolving inquiries efficiently. Consistently ensures high levels of customer satisfaction and retention through effective communication and support.
Overview
21
21
years of professional experience
Work History
Driver
Uber Eats
Virginia Beach
06.2017 - Current
- Executed timely delivery of food orders to customers within designated areas.
- Communicated effectively with customers regarding order status and delivery details.
- Navigated efficiently using GPS and mapping applications for optimal routes.
- Resolved customer inquiries and concerns with professionalism and courtesy.
Dog Groomer
Self Employed Services
Virginia Beach
02.2005 - Current
- Groomed dogs using specialized tools and techniques for various breeds.
- Bathed, dried, and clipped fur to maintain optimal hygiene and appearance.
- Managed scheduling and communication with pet owners for appointments.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
Account Manager
Coastal Gifts and Gaming Software
Virginia Beach
06.2017 - 12.2020
- Collaborated with marketing team on promotional materials for clients.
- Managed client relationships to ensure satisfaction and retention.
- Facilitated training sessions for clients on software usage and best practices.
- Resolved client inquiries by providing timely and effective support.
Education
High School Diploma -
Green Run High School
Virginia Beach, VA06-1987
Skills
- Attention to detail
- Scheduling management
- Time management
- Problem solving
- Effective communication
- Client support
- Service orientation
- GPS navigation
- Customer relationship management
Timeline
Driver
Uber Eats
06.2017 - Current
Account Manager
Coastal Gifts and Gaming Software
06.2017 - 12.2020
Dog Groomer
Self Employed Services
02.2005 - Current
High School Diploma -
Green Run High School
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