Christine Toraño
Burke
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Care Specialist Assistant
RE/MAX Allegiance
05.2025 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Drove through the local area to strategically place Open House rider signs and directional signage to maximize visibility and foot traffic.
- Redirected calls to the appropriate team members or departments.
- Prepared and mailed monthly marketing and appreciation cards to clients.
Stay at home Parent/ Military Spouse
Toraño Household
01.2025 - Current
- Manage household expenses, creating detailed, effective budgets
- Support multiple competing needs, schedules, and priorities, overseeing the needs and tasks of multiple individuals to maintain optimal outcomes
- Create and coordinate a detailed calendar of activities and events, including academic deadlines, travel, and appointments/meetings
- Build engaged relationships with health care professionals, academic administrators, and program leaders to ensure alignment with all needs
- Navigate complex interpersonal challenges, mediating issues to build vital communication and issue resolution skills
Pediatric Patient Coordinator
Petite Smiles Dentistry
10.2024 - 01.2025
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Maintained confidentiality records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
- Cleaned and Sterilized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient.
Assistant Community Center Manager
Hickam Communities Housing
09.2022 - 12.2022
- Responsible for rent collection of delinquent accounts, recoup current resident damage, daily bank deposit and other financial responsibilities
- Manage the day-to-day operations at the community center
- Responsible for checking all property management team data entry for accuracy within community database Yardi
- Review and approve all new resident files
- Enforce resident guide and community standards by regularly inspecting common areas of community
Resident Service Coordinator
Hickam Communities Housing
06.2022 - 09.2022
- Provide administrative support at the community center
- Conduct move out assessments with departing residents and assess any charge for damages
- Provide high standard of customer service to residents through a prompt and courteous response to all inquiries
- Assist in the inspections of vacant homes and takes appropriate action to prepare the rent-ready status
- Prepping Lease Renewal letters, documentation and resident guide policies and procedures
Assistant Manager for 3 stores
Skechers
06.2015 - 12.2015
- Managed 3 Store locations: Florida/Altamonte Mall and Orlando International Airport
- Manage day-to-day store operations by ensuring all company policies and procedures we’re followed
- Led sales goals, controlled store wages and operational expenses
- In control of cash transactions and ensured profit margins we’re tracked properly
Education
Associate Degree - Science
Le Cordon Bleu of Culinary Art College
01.2012
Skills
- Leadership
- Customer service
- Teamwork and collaboration
- Yardi Property Management Software
- Property Management
- Training
- Administrative and office support
Certification
- CPR/AED/First Aid/Adult/Pediatric Certification
- Certified Billing and Coding Specialist
American Institute of Health Science & Technology
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Care Specialist Assistant
RE/MAX Allegiance
05.2025 - Current
Stay at home Parent/ Military Spouse
Toraño Household
01.2025 - Current
Pediatric Patient Coordinator
Petite Smiles Dentistry
10.2024 - 01.2025
Assistant Community Center Manager
Hickam Communities Housing
09.2022 - 12.2022
Resident Service Coordinator
Hickam Communities Housing
06.2022 - 09.2022
Assistant Manager for 3 stores
Skechers
06.2015 - 12.2015
Associate Degree - Science
Le Cordon Bleu of Culinary Art College
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