Christopher Almanza
Arlington
Summary
Field service professional with a proven track record in technical diagnostics and repair.
Demonstrated expertise in delivering reliable solutions and maintaining high standards in service delivery.
Strong emphasis on team collaboration and achieving results, with the flexibility to adapt to changing needs.
Exceptional skills in equipment maintenance, technical troubleshooting, and customer relations.
Proficient in servicing electric vehicles (EVs) using advanced diagnostic tools like Toolbox3.0, CAN Explorer, and Orion.
Authorized to work in the US for any employer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Service Technician II
Tesla
10.2022 - Current
- - Diagnose, triage, and resolve technical, software, and electrical issues to minimize downtime for clients
- - Conduct detailed vehicle inspections, identifying and mitigating potential issues
- - Provide exceptional customer service by addressing concerns and technical inquiries
- - Develop training materials and mentor new technicians
- - Stay current with standard operating procedures and technological advancements through continuous learning
- - Perform routine maintenance and repair work on Tesla vehicles, ensuring optimal performance
Field Service Technician
Euro Motor Service
04.2022 - 08.2022
- - Performed routine maintenance services on Audi, BMW, and Mercedes-Benz vehicles
- - Diagnosed engine codes, conducted repairs, and verified solutions through testing
- - Repaired and replaced suspension components, including springs and air suspension systems
Field Technician
AULMA
04.2021 - 08.2021
- - Photographed dealership vehicles and maintained accurate online inventory
- - Ensured accurate labeling and listing of vehicle details for client visibility
Express Service Technician
Priority Nissan
08.2018 - 03.2021
- - Conducted oil changes, tire services, brake repairs, and other maintenance tasks
- - Certified Nissan Express Service Technician
Optician Technician
Dr. David M. Goldberg
01.2017 - 01.2018
- - Conducted patient screenings and prepared them for examinations
- - Submitted insurance claims and managed eyewear sales, including lenses and accessories
Education
High School Diploma -
Wakefield High School
Arlington, VA06.2017
Skills
- - Automotive diagnostics and repair (6 years)
- - Electrical systems troubleshooting (2 years)
- - Vehicle maintenance and suspension repair
- - Software tools: Toolbox30, CAN Explorer, Orion
- - Microsoft Windows and computer literacy
- - Customer service and technical support
- - Bilingual: Fluent in English and Spanish
- Teamwork and coordination
- Training and mentoring
- Hardware and software installation
Certification
- - EPA Refrigeration Certification (October2022 - Present)
- - Driver Assistance Systems II (Valid through December2024)
- - Electrical II (Valid through October2024)
- - Infotainment II (2024 - Present)
Additional Information
Currently enrolled in Google's IT Support Certification program.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Field Service Technician II
Tesla
10.2022 - Current
Field Service Technician
Euro Motor Service
04.2022 - 08.2022
Field Technician
AULMA
04.2021 - 08.2021
Express Service Technician
Priority Nissan
08.2018 - 03.2021
Optician Technician
Dr. David M. Goldberg
01.2017 - 01.2018
High School Diploma -
Wakefield High School
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