
Skilled Dispatcher with background in coordinating and directing vehicles, equipment, or staff according to regulations and established policies. Known for strong problem-solving capabilities, clear communication skills, and ability to stay calm under pressure. Demonstrated success in optimizing routes, managing crisis situations effectively, and improving response times. In previous roles have enhanced operational efficiency significantly while maintaining high standards of safety.
Dispatched safety service patrol vehicles to assist with motorists.
Worked with local law enforcement and emergency services for downed trees, faulty traffic signals, debris, traffic control for vehicle crashes, downed power lines.
Collaborated with team members to complete projects efficiently and effectively.
Contacted the VDOT area headquarters for snow removal and other weather events.
Directly talked to and helped out civilians in need of assistance.
Used Google spreadsheets Microsoft office, CAD, OpenTMS, AVL, RIOS, Motorola VISTA and other programs.