Christopher Borys
Virginia Beach,VA
Summary
- Active SECRET Security Clearance
- Able to obtain a DOD Security Clearance at any level
- CompTIA Security + CE Certification
- AAS: Electrical Technology
- DOD Microsoft 0365 applications
- Windows 10/11 Software Troubleshooting NIPR and SIPR environments
- Proficient with Service Desk Ticketing Systems
- Proficient with Active Directory
Overview
7
7
years of professional experience
Work History
AESD Service Desk Analyst
SAIC
2021.10 - Current
- Provide guidance to US Army members from privates to generals on NIPR and SIPR
- Reinstall various software in Windows 10/11 environments
- Proficient in Active Directory
- Troubleshooting Microsoft Office products
- Efficiently resolve and escalate issues to the next level
- Effectively process 45+ tickets in a typical workday
- Frequently entrusted to swiftly complete specialized tasks within the service desk
NMCI Service Desk Technician
SAIC; Seneca Resources (prior)
2020.08 - 2021.10
- Resolved various issues from Microsoft Exchange to file share drives for clients
- Reinstalled various software in Windows 10/11 environments
- Authorized to work with and support Naval Nuclear Propulsion Information (NNPI)
- Demonstrated proficiency in Active Directory and troubleshooted Microsoft Office products
- Assist in training new employees
Jr. Field Technician
KSARIA
2020.04 - 2020.05
- Performed fiber optic termination, testing, and troubleshooting on various systems
- Assembled CAT5e connectors, RJ45 connectors, and module jacks
- Tested the continuity of CAT5e connectors using a Fluke Multimeter in a commercial setting
- Installed step-down transformers, equipment racks, lighting panels and mounting hardware components
- Followed all required safety practices at all times
Cable Installer
KSARIA
2018.07 - 2020.04
- Read, understood, and followed customer work item instructions, drawings, and cable routing diagrams to install, tag and band fiber optic cable assemblies on board US Navy Ships
- Used customer wiring list drawings for termination of fiber optic connectors in accordance with Military standards and Navy standard items
- Troubleshooted and repaired damaged or non-conforming cable assemblies as necessary to ensure full compliance with customer specifications and requirements
Education
Associate of Applied Science - Electrical Technology
Tidewater Community College
Chesapeake, VA2019-12
Career Studies Certificate - Electrical Wiring
Tidewater Community College
Chesapeake, VA2019-12
Career Studies Certificate - Electrical Wiring For Technicians
Tidewater Community College
Chesapeake, VA2018-12
Career Studies Certificate - Fiber Optic Certification
Tidewater Community College
Chesapeake, VA2018-05
High School Diploma -
Cary-Grove High School
Cary, IL2015-07
Timeline
AESD Service Desk Analyst
SAIC
2021.10 - Current
NMCI Service Desk Technician
SAIC; Seneca Resources (prior)
2020.08 - 2021.10
Jr. Field Technician
KSARIA
2020.04 - 2020.05
Cable Installer
KSARIA
2018.07 - 2020.04
Associate of Applied Science - Electrical Technology
Tidewater Community College
Career Studies Certificate - Electrical Wiring
Tidewater Community College
Career Studies Certificate - Electrical Wiring For Technicians
Tidewater Community College
Career Studies Certificate - Fiber Optic Certification
Tidewater Community College
High School Diploma -
Cary-Grove High School