Christopher Boyle
Virginia Beach,VA
Summary
Versatile technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Overview
26
26
years of professional experience
Work History
Field Service Technician
The Coats Company
09.2024 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.
Field Service Technician
FLOTTWEG
08.2022 - Current
- Weekly travel to various customer sites to perform general maintenance and troubleshoot any complications with Flottweg machinery, this includes repairs and rebuilds when necessary.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Led cross-functional team to address recurring technical issues, resulting in permanent fix and significantly reducing warranty claims.
- Examined blueprints and schematics to dismantle and rebuild complex machinery.
Line Lead
ROBERT BOSCH AUTOMOTIVE
11.2020 - 07.2022
- I was responsible for line production; I troubleshoot any faults or issues with production and consult maintenance when necessary. I make sure the QWI and SWI and 5 S’s are followed. I also assist with training new hires within the line.
Cargo Agent
DGS GLOBAL SERVICES
01.2019 - 01.2020
- I am responsible for adhering to safety regulations surrounding the handling of cargo and sensitive shipments within the airline industry.
Shipping Coordinator
MUBEA INC.
01.2013 - 01.2016
- My duties included processing and organizing shipments to various clients. I was also responsible for keeping up with company standards and compliance checks.
Crew Leader
BRICKMAN LANDSCAPING
01.2010 - 01.2013
- During my time with Brickman, I was responsible for leading a full crew through multiple routes within the Greater Cincinnati area for lawn care and lawn beautification.
General Manager
ELI'S SPORTS BAR AND GRILL
01.2007 - 01.2011
- I was employed with Eli's as management. Some of my duties included: Scheduling employees, ordering and organizing new inventory, all office work, accounting and contacting various venders for ordering purposes.
Manufacturing Technician & Transmission repair
FORD MOTOR COMPANY
01.2000 - 01.2007
- While at Ford Motor Company, I was responsible for working on various assembly lines, routine maintenance, transmission repair and quality inspection for machinery.
Skills
- Problem-solving
- Troubleshooting and repair
- Positive attitude
- Field repairs
- Customer service
- Preventive Maintenance
- Courteous and professional
- Route planning
- Equipment inspection
- Fault diagnosis
Timeline
Field Service Technician
The Coats Company
09.2024 - Current
Field Service Technician
FLOTTWEG
08.2022 - Current
Line Lead
ROBERT BOSCH AUTOMOTIVE
11.2020 - 07.2022
Cargo Agent
DGS GLOBAL SERVICES
01.2019 - 01.2020
Shipping Coordinator
MUBEA INC.
01.2013 - 01.2016
Crew Leader
BRICKMAN LANDSCAPING
01.2010 - 01.2013
General Manager
ELI'S SPORTS BAR AND GRILL
01.2007 - 01.2011
Manufacturing Technician & Transmission repair
FORD MOTOR COMPANY
01.2000 - 01.2007
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