Christopher Gannon
Alexandria,VA
Summary
Dedicated and results-driven professional with a strong background in client services, committed to delivering exceptional customer experiences. Seeking a client services role where I can utilize my excellent communication, problem-solving, and relationship-building skills to exceed client expectations and drive business growth. Passionate about creating positive and lasting client relationships through top-notch service and effective solutions. Known for:
- Excellent communication skills
- Strong analytical and reasoning skills
- Strong interpersonal, coordination, and organizational skills
- Strong customer service skills
- Effective team working skills
- Proficient problem-solving
- Multitasking ability
Overview
6
6
years of professional experience
Work History
Business Developer
Hruckus
01.2022 - Current
- Identify and pursue new business opportunities to expand the company's client base.
- Proactively sought and explored new role opportunities within the IT industry, aligning with the company's growth strategy.
- Build and maintain strong client relationships through effective communication and service delivery. Conducted data collection, cleaning, and preprocessing to ensure data accuracy.
- Perform in-depth data analysis using tools such as
- Collaborate with cross-functional teams to define and address data-related challenges.
- Conducted full-cycle recruitment for IT positions, from sourcing and screening to interviewing and placing candidates.
- Built and maintained a strong network of IT professionals, leveraging various sourcing strategies.
- Collaborated closely with hiring managers to understand their staffing needs and deliver top-tier talent.
- Utilized applicant tracking systems (ATS) and other recruitment tools to streamline processes.
Production Assistant
Freelacer
04.2021 - Current
- Specialize in providing production support for high-level conferences and luxury events.
- Successfully managed client interactions and maintained strong client relationships.
- Proficient in stage management, ensuring seamless event execution.
- Efficiently handled event registration processes.
- Reviewed contracts and managed the RFP (Request for Proposal) process.
- Coordinated event logistics, including venue setup and design.
- Collaborated with a team to oversee the building and design aspects of events.
Manager/Director of Operations
DistrictCryo
03.2018 - Current
- Manage daily operations of DistrictCryo, ensuring a smooth and efficient workflow.
- Oversee new employees, providing training and guidance to improve performance.
- Maintain inventory levels, order supplies, and optimize costs to improve profitability.
- Manage client relationships, addressing inquiries and ensuring satisfaction.
- Provide excellent customer service, resolving issues promptly and efficiently.
- Collaborate with colleagues to optimize client experiences.
Education
Business Administration And Management
Emory And Henry College
Emory, VASkills
- Levitate
- Microsoft Suite
- Google Suite
- Adobe Suite
- Zkipster
- Bullhorn
- Seamless
- Agencyleads
- Mind Body
- CRM Software (if applicable)
Timeline
Business Developer
Hruckus
01.2022 - Current
Production Assistant
Freelacer
04.2021 - Current
Manager/Director of Operations
DistrictCryo
03.2018 - Current
Business Administration And Management
Emory And Henry College
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