Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Grimm

Stephens City

Summary

Dynamic Inside Sales Representative with a proven track record at ABC Supply, excelling in client relationship management and exceptional customer service. Enhanced sales revenue through strategic client engagement and tailored solutions, while fostering a cheerful and energetic atmosphere. Committed to delivering results and maintaining high standards of attention to detail.

Overview

8
8
years of professional experience

Work History

Inside Sales Representative

ABC Supply
07.2024 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Operations Manager

Beacon Building Products
07.2019 - 07.2024


  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.

Batchman/Driver

Vulcan Materials
08.2017 - 07.2019
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.

Education

Laurel Ridge Community College
Middletown, VA

Skills

  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic
  • Driven
  • Client relationship management

Timeline

Inside Sales Representative

ABC Supply
07.2024 - Current

Operations Manager

Beacon Building Products
07.2019 - 07.2024

Batchman/Driver

Vulcan Materials
08.2017 - 07.2019

Laurel Ridge Community College

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Christopher Grimm