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Christopher Harris
Portsmouth
Summary
Dynamic Route Sales Associate with Frito Lay, skilled in route optimization and customer relationship management. Proven track record of enhancing customer satisfaction through exceptional service and strategic product placement. Strong team leader adept at fostering collaboration and driving performance improvements while maintaining adherence to company policies.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Route Sales Associate
Frito Lay
03.2022 - Current
- Fostered a positive and inclusive team environment, encouraging open communication among colleagues for continuous improvement.
- Conducted regular performance reviews of assigned routes, identifying areas for potential optimization or expansion opportunities.
- Increased customer satisfaction by maintaining strong product knowledge and providing exceptional service during sales visits.
- Maximized product exposure by strategically organizing displays, ensuring optimal placement within retail locations.
- Maintained safe driving practices while adhering to all company policies and procedures, ensuring timely delivery of products to clients.
- Utilized CRM software to efficiently manage customer information, sales data, and route scheduling for maximum productivity.
Department Manager
Krogers Grocery Store
10.2014 - 12.2021
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
Churchland High School
Portsmouth, VA06-2013
Skills
- Route optimization
- Product placement
- Inventory management
- Customer relationship management
- CRM software
- Team leadership
- Time management
- Employee coaching
- Customer service
- Policies and procedures implementation
- Teamwork
- Problem-solving
Interests
Timeline
Route Sales Associate
Frito Lay
03.2022 - Current
Department Manager
Krogers Grocery Store
10.2014 - 12.2021
High School Diploma -
Churchland High School
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