Christopher J. Otten
Glen Allen
Summary
Dynamic business leader with a proven track record at Bizerba USA Inc., driving revenue growth through strategic planning and exceptional customer relationship management. Expertise in mentoring teams and implementing innovative sales strategies. Strong ability to foster collaboration and achieve outstanding results in competitive markets.
Overview
24
24
years of professional experience
Work History
Director of Business Unit - Industry
Bizerba USA, Inc.
Richmond
06.2024 - Current
- Developed and implemented strategic sales plans, resulting in increased revenue growth and stronger market presence.
- Led cross-functional teams to execute initiatives aligned with company objectives.
- Collaborated with marketing teams to create targeted campaigns that directly supported sales initiatives.
- Utilize CRM systems for effective tracking and management of customer accounts and contacts.
- Mentored sales staff, leading to improved performance and achievement of team goals.
Global Key Account Manager
Bizerba USA, Inc.
Richmond
01.2021 - 06.2024
- Established relationships with key stakeholders, customers, and partners for successful account management.
- Analyzed market trends to uncover strategic opportunities for account growth and expansion.
- Collaborated with cross-functional teams to streamline client-related projects and enhance overall account management.
- Implemented best practices to standardize account management processes across all regions.
National Key Account Manager
Bizerba USA, Inc.
Richmond
12.2017 - 11.2019
- Managed key national accounts to enhance client relationships and achieve sales growth.
- Cultivated key client relationships to improve customer satisfaction and loyalty.
- Developed and implemented sales strategies to penetrate new markets.
- Analyzed market trends to pinpoint opportunities for product expansion.
Sales Executive
Reiser
07.2016 - 11.2017
- Delivered compelling product presentations to prospective clients, showcasing key features and benefits to increase interest.
- Negotiated contracts and pricing to finalize sales agreements effectively.
- Formulated and executed strategies to achieve sales quotas.
- Cultivated strong client relationships, enhancing customer loyalty and retention rates.
- Participated in trade shows and networking events, boosting company brand visibility and engagement.
Regional Sales Manager, Mid-Atlantic
Bizerba USA, Inc.
Richmond
01.2007 - 07.2016
- Achieved highest annual sales totals among regional sales managers for five consecutive years.
- Increased annual sales from $1,200,000 to $6,000,000 within five years.
- Created strategies to connect with key decision-makers, generating qualified sales leads.
- Introduced and sold products to new customers, expanding market reach.
- Developed and maintained customer relationships, uncovering growth opportunities.
- Optimized travel schedules to target new prospects and engage existing accounts.
- Consulted with customers and coordinated meetings with engineers for project success.
- Mastered complete engineered product lines including industrial equipment and consumables.
Teacher, Educational Case Manager
Virginia Treatment Center for Children
Richmond
08.2002 - 12.2006
- Taught core academics and social skills to adolescents facing emotional, mental, and learning disabilities.
- Facilitated collaborative meetings with doctors, administrators, and educational professionals to improve interdisciplinary communication.
- Met deadlines for federal hospital and public school mandates to ensure compliance and program effectiveness.
- Educated patients on treatment and education plans to support successful transitions.
Education
Master of Teaching -
Virginia Commonwealth University
Richmond, VA05-2002
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA05-2000
Skills
- Business development
- Sales strategy
- Market analysis
- Strategic planning
- Customer relationship management
- Team leadership
- People management
- Performance mentoring
- Networking
- Problem solving
Timeline
Director of Business Unit - Industry
Bizerba USA, Inc.
06.2024 - Current
Global Key Account Manager
Bizerba USA, Inc.
01.2021 - 06.2024
National Key Account Manager
Bizerba USA, Inc.
12.2017 - 11.2019
Sales Executive
Reiser
07.2016 - 11.2017
Regional Sales Manager, Mid-Atlantic
Bizerba USA, Inc.
01.2007 - 07.2016
Teacher, Educational Case Manager
Virginia Treatment Center for Children
08.2002 - 12.2006
Master of Teaching -
Virginia Commonwealth University
Bachelor of Science - Psychology
Virginia Commonwealth University