Christopher McGovern
Arlington
Summary
Forward-thinking, proficient in generating high level, volume driven work by developing strategies and objectives focused on sales and profitability. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities
Overview
6
6
years of professional experience
Work History
AGM - Food and Beverage
The Darcy Hotel
- Provides leadership at restaurant-level. And am able to manage salary and hourly staff, to ensure the consistent execution of quality standards, operating systems, procedures, values, mission, core values, and culture.
- Key Accountabilities:
- Oversee all aspects of the operation within the restaurant
- Provide consistent execution and exemplary service to our guests
- Create and update business strategies for the operation to drive sales
- Manage labor deployment within parameters of budget
- Direct Front of House team to ensure all opening, mid, and closing procedures are followed
- Maintain cleanliness and organization of the restaurant
- Recruit, interview, hire, and retain a successful team
- Train, coach, and mentor all team members
- Ensure completion of food safety checklists
- Maintain and manage food cost, troubleshooting any issues that may arise
- Manage P&L, forecasting, COGs, and inventory control
AGM
Shooter McGee's
04.2024 - Current
- Experienced Bar and Restaurant Manager lead our operations in a vibrant and fast-paced environment. I have a strong background in hospitality management and a passion for delivering exceptional customer service. As a manager, I oversee all aspects of operations, ensuring that our guests receive top-notch service while maintaining a positive and productive work environment for our team.
- Duties
- Manage daily bar and restaurant operations, including staffing, inventory control, and scheduling.
- Train, mentor, and supervise staff to ensure high standards of service and adherence to company policies.
- Develop creative drink menus and maintain an extensive knowledge of beverages, including drink flights and cocktails.
- Ensure compliance with health and safety regulations within the bar area.
- Monitor customer satisfaction and address any issues or concerns promptly.
- Collaborate with kitchen staff to create a cohesive dining experience for guests.
- Conduct regular inventory assessments and manage ordering of supplies to minimize waste.
- Implement promotional strategies to increase bar sales and enhance guest experience.
- Proven experience in restaurant management or as an assistant manager in the food service industry.
- Strong knowledge of beverage preparation, including drink flights and cocktails.
- Excellent team management skills with the ability to motivate and lead staff effectively.
- Exceptional communication and interpersonal skills to interact positively with guests and team members.
- Ability to work flexible hours, including evenings and weekends, as needed.
- Strong organizational skills with attention to detail in maintaining cleanliness and orderliness in the bar area/FOH
Lead Bartender
The Anthem DC
08.2019 - 01.2024
- Setup, stock, and organize the assigned bar according to company standards.
- Coordinate with management, security, and colleagues about any questions or concerns before, during, and after the shift.
- Control extremely fast paced environment along with teammates to ensure excellent customer service in a timely manner.
- Manage nightly transactions, often exceeding 5000 nightly, to ensure tips were accurately entered.
- Nightly cleaning assignments. Removing liquor, thoroughly cleaning the bar, coolers, rails, ice bins, soda guns, floors, and walls to exceed company expectations.
- Coordinate and execute weekly deliveries which includes rotating stock, accounting for the incoming order,and product placement.
- Help with monthly inventory, stock rotation, and cleaning.
Senior Bartender
Clyde’s of Georgetown
10.2019 - 08.2022
- Daily inventory overview to restock alcohol, syrups, juices, along with other necessities that are needed during the shift.
- Organize, clean, and ensure that the bar is presentable for incoming guests.
- Greet guests within 1 minute of sitting down, ensure proper customer service that exceeds expectations, create and maintain an enjoyable atmosphere.
- Take, enter, and account for all incoming and outgoing to-go orders.
- Execute precise time management between guests, service bar, and to-go.
- Account for all financial transactions, employee reports and payouts, along with the shift bank provided the management staff.
- Breakdown, clean, and restock at the end of the shift to ensure the next shift is set up for success.
Education
Certified Food Services Manager -
TIPS Certified
BBA - Finance
Marshall University
Huntington, WV01.2010
Skills
- Approachable demeanor
- Collaborative teamwork
- Client support
- Analytical problem-solving
Timeline
AGM
Shooter McGee's
04.2024 - Current
Senior Bartender
Clyde’s of Georgetown
10.2019 - 08.2022
Lead Bartender
The Anthem DC
08.2019 - 01.2024
AGM - Food and Beverage
The Darcy Hotel
BBA - Finance
Marshall University
Certified Food Services Manager -
TIPS Certified
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