Christopher Rodriguez
Stafford
Summary
Dynamic and versatile professional with a proven track record of success in the automotive industry, progressing from an associate to a managerial role. Experienced in leading teams and optimizing operations for efficiency and productivity. Transitioned seamlessly into service and maintenance, demonstrating adaptability and a strong commitment to excellence. Additionally, adept at expanding expertise in IT services, combining technical skills with managerial acumen to drive innovation and solve complex challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Outside Parts Sales
The Pete Store LLC
03.2025 - Current
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Lead Service Advisor
Truck Enterprises Inc
06.2020 - Current
- Receive customer's vehicles, evaluate condition, and prepare work order
- Performed thorough mechanical and electrical checks before units entered triage
- Documented all functional failures as well as prepared and supervised repairs based on manufacturer specifications and expertise
- Retrieved and analyzed electrical and mechanical diagrams and troubleshooting trees to assist in the diagnostic process.
- Acted as an intermediary for communication between technician and customer during the repair process
- Upheld high standard of safety protocol for the shop according to company standards and performed periodic safety checklist assessments
- Authorized safety equipment and ensured maintenance deliverable deadlines within budget hours
Operation Technician
Loyal Hygiene Solutions
10.2018 - 03.2020
- Maintained a quality standard of functionality of equipment on site for clientele
- Facilitated negotiations for new and existing accounts
- Prospected new clients for client acquisition
- Completed work orders according to set deadlines
Education
Associates Degree - Liberal Arts
Northern Virginia Community College
Skills
- Electrical Diagnostics
- Repair and Maintenance Software
- Google Suite
- Microsoft Office
- People Management and Budget Analysis
- Cost reduction strategies
- Conflict resolution techniques
Certification
- Forklift Certification (Truck Enterprises Inc.) | 2023-07
- Kenworth Service Advisor (Kenworth) | 2023-11
- Service Manager 1 (Kenworth) | 2024-02
ADDITIONAL INFORMATION
- Prior Work Experience and References
- Prior work experience from 2020 and references available upon request as to maintain all experience relevant to the role
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Outside Parts Sales
The Pete Store LLC
03.2025 - Current
Lead Service Advisor
Truck Enterprises Inc
06.2020 - Current
Operation Technician
Loyal Hygiene Solutions
10.2018 - 03.2020
Associates Degree - Liberal Arts
Northern Virginia Community College