Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Rosenbach

Virginia Beach

Summary

Dynamic and results-driven professional with extensive experience at PepsiCo and Kroger. Proven expertise in stock replenishment and merchandising trends, enhancing customer satisfaction through exceptional service and active listening. Successfully optimized inventory management, significantly reducing stockouts while maintaining a reliable and punctual approach to team leadership and store operations.

Overview

12
12
years of professional experience

Work History

Merchandiser

PepsiCo
03.2023 - 07.2024
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
  • Streamlined restocking process, reducing time from shipment arrival to floor display.
  • Coordinated seasonal clearance sales, effectively managing inventory levels and maximizing revenue opportunities.
  • Boosted sales through effective collaboration with marketing team on promotional displays.
  • Developed and implemented seasonal merchandise plans, aligning inventory with consumer trends.
  • Monitored competitor activity, adapting strategies to maintain competitive advantage.
  • Optimized visual merchandising to create compelling product presentations that attracted and retained customers.
  • Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.
  • Engaged with customers to gather feedback on product selection and store layout, incorporating insights into merchandising decisions.
  • Coordinated with store management to identify and capitalize on cross-merchandising opportunities.
  • Assisted in development of online merchandise catalog, expanding product reach and availability.
  • Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
  • Achieved significant reduction in overstock through precise demand forecasting.
  • Increased customer engagement by providing knowledgeable product recommendations.
  • Fostered collaborative team environment, leading to more efficient merchandise handling and display setup.
  • Enhanced customer shopping experience with meticulous attention to product placement and accessibility.

Grocery Manager

Kroger
02.2012 - 02.2023
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Conducted regular performance evaluations to identify areas for improvement within the team.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Performed key tasks to promote inviting grocery store appearance.
  • Maintained up-to-date knowledge of industry trends, products, and innovations to better serve customers'' needs.
  • Implemented loss prevention strategies, resulting in reduced shrinkage rates.
  • Optimized ordering processes to minimize stockouts while avoiding excessive inventory levels.
  • Cultivated strong relationships with key suppliers, negotiating favorable terms for bulk purchases or exclusive promotions.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Delivered excellent customer service while managing daily operations, increasing repeat business from satisfied shoppers.
  • Streamlined store operations for more effective staff scheduling and task allocation.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Reduced employee turnover with effective training programs and supportive management practices.
  • Coordinated with marketing department to create compelling in-store displays and advertisements.
  • Improved store layout for easier navigation and more pleasant shopping experience.
  • Conducted regular inventory audits to maintain accurate stock levels and prevent loss.
  • Addressed and resolved customer complaints, turning dissatisfied visitors into loyal patrons.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Education

High School Diploma -

Palm Beach Central High School
West Palm Beach, FL
05-2011

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Maintaining stock levels
  • Stock replenishment
  • Active listener
  • Customer service
  • Time management
  • Merchandising trends
  • Fixture placement

Timeline

Merchandiser

PepsiCo
03.2023 - 07.2024

Grocery Manager

Kroger
02.2012 - 02.2023

High School Diploma -

Palm Beach Central High School

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Christopher Rosenbach