Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer service needs and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer time constraints and maximize delivery schedules.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Delivery Driver
Boxes N Bags Inc. (FedEx Ground Contractor)
04.2024 - Current
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Managed customer inquiries and complaints in polite and professional manner.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Fostered positive working relationships with regular customers.
Minimized company liability and risks to loads by obeying traffic laws.
Unloader/PIPO Specialist
Target
03.2021 - 03.2024
Assisted other team members in navigating large loads.
Operated pallet jacks and forklifts to aid in safe transport of heavy items.
Handled packages with care while transporting from truck to loading dock.
Unloaded packages with care and placed in proper staging area.
Staged and stocked merchandise on salefloor
Package Handler/unloader
FedEx Smartpost
10.2020 - 03.2021
Prepared pallets of boxes for easy transportation between customer and storage locations.
Used hand-held scanners and physical logs to accurately track item movements.
Assembled, sealed, and loaded packages into correct trucks.
Removed jams and unblocked conveyor system to maintain flow of goods.
Followed safety regulations to maintain safe work environment.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Assembled pallets and crates for secure transportation of materials.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Maintained clean, orderly work environment free of hazards.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Unloaded packages with care and placed in proper staging area.
Delivery Driver
United Parcel Service
06.2017 - 08.2020
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Kept detailed mileage and fuel reports to track overall fuel costs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Expedited deliveries to meet customer deadlines and requirements.
Managed customer inquiries and complaints in polite and professional manner.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Loader (package Handler)
United Parcel Service
04.2014 - 05.2017
Lifted and slid packages weighing up to 150 pounds on conveyor belts to transport items.
Collaborated with team members to maintain efficient workflow.
Moved furniture and boxes using utility dolly and truck ramp.
Followed all safety and security protocols to minimize risk of injury.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Used hand-held scanners and physical logs to accurately track item movements.
Removed jams and unblocked conveyor system to maintain flow of goods.
Electrician Helper
Tradewinds Electrical
09.2007 - 04.2008
Worked on primarily commercial projects here, mid sized jobs such as CVS Pharmacies
Duties here were much the same as my previous job
I ended up leaving the company after having to work too far from home for an extended period of time
Electrician Helper
Bishop Electrical
07.2006 - 07.2007
Was taught basic skills here
Duties included:
Pulling wire
Installing outlet, switch, and ceiling fixture boxes
Installing outlets, switches and ceiling fixtures
Installing 2x4 lights
Basic pipe bending and conduit installation
Assisting electrician with service panel installation
Installing grounding rod
Assisting with diagnosing circuits
Various job related labor task such as trenching, fabrication
Using basic heavy equipment such as scissor lifts, and boom lifts
While employed here i also had some minor residential electrical experience in a remodeling environment
Left this job due to lay off
Employer went out of business
Education
GED -
Dowell J. Howard Vocational
Winchester, VA
01.1997
Skills
Proficient in Scissor lift operation
Proficient in boom lift operation
Can bend conduit
Able to use and understand all tools required of the position
Understanding of basic lighting and outlet circuits
Basic understanding of blueprints
Package scanning
Route management
Time management
Positive attitude
Defensive driving
Dispatch communication
Teamwork and collaboration
Map reading and navigation skills
Pallet jack and hand truck operation
Certification
DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
Timeline
Delivery Driver
Boxes N Bags Inc. (FedEx Ground Contractor)
04.2024 - Current
Unloader/PIPO Specialist
Target
03.2021 - 03.2024
Package Handler/unloader
FedEx Smartpost
10.2020 - 03.2021
Delivery Driver
United Parcel Service
06.2017 - 08.2020
Loader (package Handler)
United Parcel Service
04.2014 - 05.2017
Electrician Helper
Tradewinds Electrical
09.2007 - 04.2008
Electrician Helper
Bishop Electrical
07.2006 - 07.2007
DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
GED -
Dowell J. Howard Vocational
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