Christopher Heinkel
Woodlawn
Summary
Experienced former business owner with a strong background in business development and customer service. Proficient in various customer service-related roles, as well as labor intensive positions. A reliable, strong work ethic, with the ability and willingness to learn and adapt in all situations. Seeking a permanent full-time position with benefits, with a focus on professional growth opportunities.
Overview
23
23
years of professional experience
Work History
Forklift Operator
PepsiCo
04.2023 - Current
- To make sure the machine is running continuously without fault or error
- Loading and unloading the machine in a timely manor to keep production running smoothly
- Maintain a clean and safe work space to ensure proper protocol
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
City Of Wytheville
Utilities Department
04.2022 - 04.2023
- Documented daily activities and materials used in work logs
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Owner/Operator
Loki Tactical
08.2016 - 11.2021
- Created a company focused on customer service and satisfaction, resulting in improved customer loyalty and retention
- Managed business accounts by networking and communicating with customers and other business owners
- Represented the company on social media to support business operations
- Handled day to day operations in billing, invoicing and customer service
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Labor Worker
Southwest Gas LLC
10.2014 - 10.2016
- Assessed project area to meet standards for user safety and installation effectiveness
- Met safety expectations, including OSHA mandates, governing site safety, building standards, and codes
- Using machinery to dig underground propane tanks and gas lines
- Miscellaneous labor as needed on job sites
- Operated heavy machinery and equipment, resulting in faster completion of tasks.
- Maintained tools and equipment in good working condition through regular inspection and repair activities.
- Completed daily progress reports detailing completed tasks, issues encountered, and resolutions implemented.
- Repaired damaged structures or infrastructure as needed, restoring functionality quickly and effectively.
- Gathered and disposed of worksite debris to remove safety hazards.
Correctional Officer
Corrections
07.2011 - 10.2013
- Observed inmates continuously to maintain safety and enforce facility rules
- Coordinated secure and safe visitation between inmates and personal and legal contacts
- Inspected areas and belongings regularly to locate and seize unauthorized and dangerous items
- Intervened in inappropriate situations to eliminate unauthorized behaviors and restore order
- Maintained expertise in less-lethal weaponry to keep the peace between sometimes violent inmates
- Conducted thorough searches of prisoners and cells to identify and remove contraband materials
- Conducted headcounts to ensure each prisoner was present
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Asset Protection Manager
Walmart
05.2002 - 07.2011
- Monitored and analyzed statistical data related to inventory or cash losses
- Conducted internal audits to detect areas of vulnerability or policy violations
- Conducted investigations related to theft, fraud, large cash losses, robberies, and burglaries
- Drafted reports and submitted to proper personnel, detailing loss incidents or investigations
- Assessed the company's security needs across multiple locations to verify the deployment of technological and personnel-related resources
- Led both overt and covert surveillance operations to track theft resulting from employees and the general public
- Trained the loss prevention team, managers and general employees on ways to spot risks and prevent losses
- Visited stores across Central and Southern Florida to check compliance with company loss prevention policies and develop corrective action plans
Education
High School Diploma -
Cypress Lake High School
Fort Myers, FLSkills
- Training and development
- Business marketing
- Operations management
- Client engagement
- Sales and marketing
- Client relationship building
- Time Management
- Ability to maintain organization
- Conflict Resolution
- Adaptability
- Attention to detail
- Forklift operation
Timeline
Forklift Operator
PepsiCo
04.2023 - Current
City Of Wytheville
Utilities Department
04.2022 - 04.2023
Owner/Operator
Loki Tactical
08.2016 - 11.2021
Labor Worker
Southwest Gas LLC
10.2014 - 10.2016
Correctional Officer
Corrections
07.2011 - 10.2013
Asset Protection Manager
Walmart
05.2002 - 07.2011
High School Diploma -
Cypress Lake High School
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