Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Chronicle Shorter-Arredondo

Norfolk

Summary

Administrative professional with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations. Adaptable and reliable, with focus on achieving results in fast-paced environment.

Overview

4
4
years of professional experience

Work History

Office Administrator

U.S. Navy
03.2019 - 03.2023
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Monitored and adjusted inventory levels according to demand.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information, adhering to strict data protection policies.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
  • Handled high volumes of cash while keeping meticulous records to ensure accountability and transparency.
  • Supervised over 7 staff members on daily operations.

Education

Bachelor of Science - Healthcare Administration

ECPI University
Virginia Beach, VA
11-2025

Skills

  • Time management
  • File organization
  • Teamwork and collaboration
  • Scheduling and coordinating
  • Document management
  • Telephone reception
  • Supply inventory
  • Event coordination
  • Customer service
  • Calendar management

Accomplishments

  • 2020 awarded a Flag Letter of Commendation from Commander Carrier Strike Group Eight for outstanding professionalism performance.
  • 2021 awarded a Navy and Marine Corps Achievement Medal from the Secretary of the Navy for achievements in superior performance of duties.
  • 2022 awarded "Junior Sailor of the Quarter" for delivering outstanding administrative support.
  • 2022 awarded Letter of Commendation from Commanding Officer Naval Air Station Oceana for outstanding performance as offering fund manager.

Timeline

Office Administrator

U.S. Navy
03.2019 - 03.2023

Bachelor of Science - Healthcare Administration

ECPI University

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Chronicle Shorter-Arredondo