Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chrystal Warford

Cedar Bluff

Summary

Dynamic Realtor with proven success at Remax Legacy Group, excelling in contract negotiation and market research. Adept at fostering client relationships and implementing innovative marketing strategies, resulting in increased sales and client satisfaction. Recognized for attention to detail and effective communication, driving successful real estate transactions from initiation to closing.

Overview

29
29
years of professional experience

Work History

Realtor

Remax Legacy Group
Pikeville
11.2019 - Current
  • Assisted clients in buying and selling residential properties.
  • Conducted market research to determine property values and trends.
  • Developed marketing materials to promote listings effectively.
  • Negotiated contracts between buyers and sellers to ensure fair terms.
  • Coordinated property showings and open houses for potential buyers.
  • Maintained client relationships through regular communication and updates.
  • Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
  • Managed real estate transactions from initiation to closing.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Represented buyers and sellers in major real estate transactions.
  • Answered inquiries from potential buyers regarding features of property listings.
  • Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.

Secretary

Martin Dentistry
Martin
10.2017 - 11.2019
  • Managed appointment scheduling for patients at a busy dental practice.
  • Coordinated patient intake and maintained accurate medical records.
  • Assisted with billing processes and handled insurance claims efficiently.
  • Communicated effectively with patients regarding treatment plans and procedures.
  • Organized office supplies and maintained a clean, welcoming reception area.
  • Processed incoming correspondence and routed messages to appropriate staff members.
  • Implemented office protocols to enhance workflow and improve patient experience.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.

Owner/Operator

Changes Consignment
Garrett
01.2011 - 10.2017
  • Managed daily operations of a consignment store, ensuring smooth workflows.
  • Curated inventory by selecting and pricing items for resale.
  • Developed marketing strategies to promote store events and sales.
  • Established relationships with local vendors for consistent inventory supply.
  • Oversaw financial transactions, including cash handling and bookkeeping duties.
  • Implemented visual merchandising techniques to enhance product displays.
  • Resolved customer inquiries and complaints to maintain satisfaction levels.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Negotiated contracts with clients for products or services rendered by the company.

Paralegal

Wicker Law Offices
Hindman
04.2001 - 09.2010
  • Drafted legal documents and correspondence for client cases.
  • Conducted legal research to support case strategies and arguments.
  • Organized case files and maintained accurate records for attorneys.
  • Assisted attorneys in trial preparation and courtroom procedures.
  • Communicated with clients to gather information and provide updates.
  • Reviewed and summarized legal documents for attorney review.
  • Coordinated schedules and appointments for legal meetings and hearings.
  • Managed discovery processes, including document collection and analysis.
  • Provided administrative support such as answering phones or scheduling appointments.
  • Maintained client files according to established protocols.
  • Maintained calendars for upcoming court dates or deadlines related to cases.
  • Drafted correspondence to clients and other attorneys.
  • Reviewed and organized legal documents, such as pleadings, motions, and briefs.
  • Proofread documents prior to filing them with courts or submitting them to opposing counsels.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.

Customer Service Representative

First Commonwealth Bank Corporation
Prestonsburg
04.1996 - 06.2001
  • Assisted customers with inquiries and resolved issues effectively.
  • Provided product information and recommendations to enhance customer satisfaction.
  • Processed orders and managed returns with attention to detail.
  • Maintained accurate customer records in the company database.
  • Collaborated with team members to improve service processes.
  • Handled high-volume calls while ensuring quality service delivery.
  • Engaged with customers through multiple channels, including phone and email.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Kentucky Real Estate License - Real Estate

Kentucky Realtor Institute
Online
11-2019

High School Diploma -

Allen Central High School
Eastern, KY
06-1994

Skills

  • Market research
  • Contract negotiation
  • Real estate transactions
  • Marketing strategies
  • Client relationship management
  • Communication skills
  • Attention to detail
  • Customer service
  • Problem solving
  • Time management
  • Client relations
  • Negotiation
  • Social media marketing
  • Visual marketing
  • Business development
  • Schedule coordination
  • Networking and prospecting
  • Sales negotiation

Timeline

Realtor

Remax Legacy Group
11.2019 - Current

Secretary

Martin Dentistry
10.2017 - 11.2019

Owner/Operator

Changes Consignment
01.2011 - 10.2017

Paralegal

Wicker Law Offices
04.2001 - 09.2010

Customer Service Representative

First Commonwealth Bank Corporation
04.1996 - 06.2001

Kentucky Real Estate License - Real Estate

Kentucky Realtor Institute

High School Diploma -

Allen Central High School

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Chrystal Warford