Ciara Washington
Fredericksburg
Summary
Dynamic Food Service Worker with a proven track record at Olive Garden Restaurant, excelling in customer service and team collaboration. Recognized for training new staff and enhancing dining experiences through attention to detail and effective communication. Skilled in cash register operations and maintaining cleanliness, ensuring a welcoming environment for diverse clientele.
Offering strong dedication to customer service and willingness to learn in fast-paced environment. Brings understanding of food safety practices and ability to handle multiple tasks efficiently. Ready to use and develop organizational and communication skills in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Food Service Worker
Olive Garden Restaurant
01.2024 - Current
- Served food items according to established health and safety standards.
- Assisted in maintaining cleanliness and organization of dining area and kitchen facilities.
- Supported team during peak hours by efficiently managing customer orders and requests.
- Collaborated with kitchen staff to ensure timely delivery of meals to guests.
- Trained new employees on proper food handling procedures and service techniques.
- Resolved customer inquiries and concerns, ensuring satisfaction through attentive service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Streamlined checkout process, reducing wait times for customers.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Education
Bachelor of Science - Forensic Science
VCU
Richmond VA05-2028
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Flexible schedule
- Working with diverse people
- Order taking accuracy
Timeline
Food Service Worker
Olive Garden Restaurant
01.2024 - Current
Bachelor of Science - Forensic Science
VCU
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