CIERRA SWANNER
Richmond
Summary
A committed, adaptable young professional possessing a teachable mindset with experience in customer service and patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Driver Only
American Medical Response, AMR
Richmond
01.2022 - 10.2024
Emergency Medical Technician
American Medical Response, AMR
Richmond
10.2024 - Current
- Provided emotional support and comfort to patients while transporting them to their destination.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Collaborated with medical personnel to quickly treat and transport patients.
Certified Trainer
Chick-Fil-A
Richmond
07.2019 - 01.2022
- Developed training materials for team members on customer service standards.
- Facilitated hands-on training sessions to enhance employee skills and performance.
- Supported team members in mastering operational procedures and best practices.
- Evaluated training effectiveness through feedback from participants and management.
- Assisted in maintaining a positive work environment through team-building activities.
Education
High School Diploma -
J. Sargeant Reynolds Community College
Richmond, Virginia, VASkills
- Communication skills
- Emergency vehicle operation
- Behavioral emergencies
- Customer service
Certification
- NREMT
- CPR
Timeline
Emergency Medical Technician
American Medical Response, AMR
10.2024 - Current
Driver Only
American Medical Response, AMR
01.2022 - 10.2024
Certified Trainer
Chick-Fil-A
07.2019 - 01.2022
High School Diploma -
J. Sargeant Reynolds Community College