Cindy Serrano Roberts
Occoquan
Summary
Strategic HR leader specializing in workforce planning and leadership development. Enhances organizational performance and employee engagement through innovative HR policies and data-driven decision-making. Leads executive coaching and change management initiatives to drive impactful transformations across diverse teams.
Overview
11
11
years of professional experience
Work History
Founder & Executive Director (GS15 Equivalent)
Global Freedom Group
Washington
01.2022 - Current
- Advised executive leadership and board members on aligning workforce initiatives with organizational strategy to enhance overall effectiveness.
- Led workforce planning, leadership development, and performance management processes for global staff and volunteers.
- Conducted organizational assessments and workforce planning initiatives to boost operational efficiency and increase employee engagement.
- Developed HR policies, governance frameworks, and operational procedures ensuring compliance with nonprofit HR best practices.
- Managed budgeting, staffing strategy, and organizational performance metrics to facilitate long-term growth.
Chief of Staff
Department of the Air Force
Honolulu
07.2020 - 06.2022
- Functioned as strategic HR business partner to senior commanders, advising on workforce planning and talent management for 125,000 personnel.
- Directed operations for 1,100 personnel, overseeing hiring actions, staffing allocations, and personnel readiness programs to ensure optimal workforce capability.
- Led organizational transformation initiatives to enhance internal processes and strengthen leadership accountability.
- Interpreted complex federal policies and workforce regulations to ensure compliance and support enterprise-wide personnel programs.
- Developed executive briefings and workforce analytics, providing policy recommendations that informed leadership decision-making.
Commander / Director of Personnel & Readiness
Department of the Air Force
Washington
04.2015 - 07.2020
- Directed leadership training for senior commanders, aligning talent strategies with mission requirements.
- Led HR initiatives for executive education and professional training, impacting workforce across 300 global locations.
- Advised commanders on workforce management and implementation of HR policies.
- Led division dedicated to enhancing development and retention strategies within Air Force diversity office.
- Directed enterprise programs that enhanced leadership development, promoted diversity, and improved talent retention.
Education
Air War College -
Air University
Montgomery, AL04-2018
Air Command and Staff College -
Air University
Montgomery, AL04-2016
Master of Human Relations -
University of Oklahoma
Norman, OK10-2010
Bachelor of Arts - Communications
University of South Alabama
Mobile, AL05-2006
Nonprofit Management -
Harvard Extension School
Cambridge, MAWomen in Executive Leadership -
Cornell University
Ithaca, NYSkills
- HR consulting
- Talent management
- Employee relations
- Org development
- Workforce strategy
- Performance evaluation
- HR policy
- Change strategy
- Strategic strategy
- Program oversight
- Coaching executives
- Leadership training
- Data analysis
- Policy analysis
- Process enhancement
Awards
- Presidential Volunteer Service Award - Lifetime Achievement
- Secretary of the Air Force Leadership & Innovation Award
- National Public Service Award
- Military Outstanding Volunteer Service Medal
Security Clearance
SCI Eligible
Professional Development
- Nonprofit Management, Harvard Extension School
- Air War College, Air University
- Women in Executive Leadership, Cornell University
- Air Command and Staff College, Air University
Timeline
Founder & Executive Director (GS15 Equivalent)
Global Freedom Group
01.2022 - Current
Chief of Staff
Department of the Air Force
07.2020 - 06.2022
Commander / Director of Personnel & Readiness
Department of the Air Force
04.2015 - 07.2020
Air War College -
Air University
Air Command and Staff College -
Air University
Master of Human Relations -
University of Oklahoma
Bachelor of Arts - Communications
University of South Alabama
Nonprofit Management -
Harvard Extension School
Women in Executive Leadership -
Cornell University