Ciniya Crawford
Staunton
Summary
Dynamic professional with a proven track record at Food Lion, excelling in customer service and time management. Recognized for enhancing operational efficiency and delivering superior detailing services at AMG Fleet Services. Adept at problem-solving and building relationships, consistently achieving high client satisfaction through meticulous attention to detail.
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Perishable Associate
Food Lion
07.2018 - Current
- Assisted in daily operational tasks, ensuring smooth workflow and efficient service delivery.
- Supported team members by handling routine inquiries and providing necessary information.
- Engaged in training sessions to enhance skills and understanding of industry standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Adapted quickly to new processes, improving overall team efficiency and productivity.
- Collaborated with colleagues to identify areas for improvement in operational procedures.
Detail Specialist
AMG Fleet Services
06.2021 - 09.2021
- Managed detailed inspections to ensure quality standards and client satisfaction.
- Developed and implemented efficient detailing processes, enhancing service delivery time.
- Utilized specialized equipment for intricate detailing tasks, ensuring precision and care.
- Boosted repeat business through consistent delivery of superior detailing services.
- Delivered outstanding results under pressure; consistently meeting tight deadlines without compromising quality.
- Coordinated scheduling of detailing appointments to optimize workflow and resource allocation.
Education
Bachelor of Arts - Business Management
Mary Baldwin University
Staunton, VA12-2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Decision-making
- Relationship building
- Courteous and professional
- Adaptability and flexibility
- Cross-functional teamwork
- Problem-solving
- Multitasking and organization
Timeline
Detail Specialist
AMG Fleet Services
06.2021 - 09.2021
Perishable Associate
Food Lion
07.2018 - Current
Bachelor of Arts - Business Management
Mary Baldwin University
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