Cinthia Gonzalez
Waynesboro,VA
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Ready to bring comprehensive training and hands-on experience to role. Proven ability to support medical teams in delivering high-quality patient care and maintaining clinical standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
UVA Dermatology
05.2021 - 09.2023
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Receptionist
UVA Dermatology
03.2021 - 05.2021
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Transcribed phone messages and relayed to appropriate personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Receptionist
University of Virginia UPG Stuart's Draft
03.2020 - 03.2021
- Protected patient data through strict compliance with HIPAA requirements
- Helped patients by telephone and in-person to resolve various billing and scheduling issues
- Gathered information from patients, processed registration paperwork, and collected payments
- Assisted with billing by verifying patients' insurance coverage and following up on missing and incorrect information
- Created positive environment by maintaining neat lobby areas and greeting each person promptly
- Received, answered and responded to telephone calls
- Scheduled patient appointments in EMR system
- Checked patients in and out of appointments
- Collected patient copays and balances.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Medical Office Receptionist
Valley Pediatric
10.2018 - 03.2020
- Assisted with billing by verifying patients' insurance coverage and following up on missing and incorrect information
- Prepared for upcoming appointments by printing patient information and forms
- Backed up medical staff by helping clean and prepare rooms for patients
- Created positive environment by maintaining neat lobby areas and greeting each person promptly
- Classified patient information correctly for billing and medical staff
- Supported accounting by reconciling daily payment charges and maintaining accurate records
- Helped patients by telephone and in-person to resolve various billing and scheduling issues
- Protected patient data through strict compliance with HIPAA requirements
- Gathered information from patients, processed registration paperwork, and collected payments
- Completed check-in and check-out procedures, including verifying insurance and collecting co-pays.
Machine Operator
Hollister
06.2015 - 10.2018
- Maximized machine uptime with well-coordinated preventive maintenance and repair actions
- Met quality assurance standards and returned low-quality work for recycling or disposal
- Avoided safety risks, followed proper procedures and donned correct gear for each task
- Maintained clean work area for optimal safety and production
- Backed up team members with advanced knowledge of individual machines and processes
- Resolved defects by correcting products and removing sub-standard items from line
- Prepared for production runs by breaking down, assembling and calibrating equipment
- Met production targets with skilled and efficient work assembling products such as [Type]s and [Type]s
- Packaged finished products into boxes, cartons and containers for shipping to customers
- Read and understood the production orders to complete accurate work and minimize wasted resources.
Education
LPN Program -
Massanutten Technical Center
Harrisonburg, VA06-2025
CCMA -
Blue Ridge Community College
Weyers Cave, VA04.2020
Diploma -
Waynesboro High School
Waynesboro, VA06.2008
Skills
- Bilingual
- Critical thinking
- Multitasking
- Task prioritization
- Time management
- Procedure Assistance
- Patient-Focused Care
- Phlebotomy
- Sterile Technique
- Medical Procedures
- Simple Dressings
- EMR / EHR
- CPR Certification
- Immunization Administration
- Basic life support
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS - Certification
Timeline
Certified Medical Assistant
UVA Dermatology
05.2021 - 09.2023
Medical Receptionist
UVA Dermatology
03.2021 - 05.2021
Medical Receptionist
University of Virginia UPG Stuart's Draft
03.2020 - 03.2021
Medical Office Receptionist
Valley Pediatric
10.2018 - 03.2020
Machine Operator
Hollister
06.2015 - 10.2018
LPN Program -
Massanutten Technical Center
CCMA -
Blue Ridge Community College
Diploma -
Waynesboro High School
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