Overview
Work History
Education
Skills
Timeline
Generic
CJ GRAHAM

CJ GRAHAM

Richmond

Overview

8
8
years of professional experience

Work History

Nanny

Cheryl Poulain
05.2024 - Current
  • Supervised daily activities to ensure safety and well-being of children.
  • Developed engaging educational activities tailored to children's interests and developmental needs.
  • Prepared nutritious meals aligned with dietary requirements and preferences of children.
  • Fostered a positive environment encouraging emotional growth and social skills among children.
  • Communicated effectively with parents regarding children's progress, behavior, and any concerns.
  • Assisted with light housekeeping duties as well as running errands.

Co-Lead Teacher, Toddler Room

Childtime
01.2023 - 05.2024
  • Oversaw compliance with state and health department regulations, ensuring safety and quality standards in the classroom
  • Implemented daily routines to enhance classroom structure and promote positive behavior among children.
  • Collaborated with parents to communicate developmental progress and address individual needs effectively.
  • Mentored junior teachers, providing guidance on best practices in early childhood education.

Clinic Manager

Nevada Behavioral Health
08.2022 - 12.2022
  • Managed a team of receptionists and mental health providers
  • Hired, trained and supervised employees to maintain team of high performers.
  • Implemented quality assurance measures to ensure compliance with healthcare regulations and standards.
  • Processed and distributed medical records
  • Familiar with insurance, common practices, & procedures in mental health offices

Patient Access Coordinator

Nevada Behavioral Health
06.2021 - 08.2022
  • Dispatched mobile assessors to patients in hospitals in a timely manner
  • Managed paperwork & large amounts of data in an organized & efficient way
  • Responsible for training new staff on all aspects of the position
  • Managed patient engagement & care while they are in crisis situations
  • Offered tailored services to clients & associates in person, over email, & over phone
  • Attended meetings that affect company policy to represent my department & contributed to changes regarding patient care

Receptionist

Nevada Behavioral Health
04.2020 - 06.2021
  • Scheduled clients at multiple locations for a variety of physical, mental and community services.
  • Utilized excellent de-escalation & customer service skills for clients in person, over email & over the phone
  • Utilized strong on-the-spot problem-solving & analytical skills
  • Maintained confidentiality of patient information in compliance with HIPAA regulations.

Lead Teacher, Toddler Room

Learning Jungle
08.2018 - 03.2020
  • Developed and implemented engaging curriculum tailored to toddler developmental milestones.
  • Fostered a safe, clean, and nurturing environment promoting social, emotional, and cognitive growth.
  • Collaborated with parents to provide regular updates on child progress and classroom activities.
  • Conducted assessments to monitor individual child development and adapt teaching strategies accordingly.
  • Facilitated parent-teacher conferences to discuss children's achievements and areas for improvement.

Education

Advanced Diploma -

Meadville Area Senior High School
Meadville, PA
2018

College of Southern Nevada
Las Vegas, NV
01.2019

Skills

  • Flexible & Adaptive Customer Service
  • Microsoft Office Skills
  • Organized Policy & Procedure Adherence
  • Excellent Time Management
  • Learns Quickly
  • Have Completed Multiple Hours of Childcare Trainings
  • Previously CPR & First Aid Certified

Timeline

Nanny

Cheryl Poulain
05.2024 - Current

Co-Lead Teacher, Toddler Room

Childtime
01.2023 - 05.2024

Clinic Manager

Nevada Behavioral Health
08.2022 - 12.2022

Patient Access Coordinator

Nevada Behavioral Health
06.2021 - 08.2022

Receptionist

Nevada Behavioral Health
04.2020 - 06.2021

Lead Teacher, Toddler Room

Learning Jungle
08.2018 - 03.2020

Advanced Diploma -

Meadville Area Senior High School

College of Southern Nevada
CJ GRAHAM