CJ GRAHAM
Richmond
Overview
8
8
years of professional experience
Work History
Nanny
Cheryl Poulain
05.2024 - Current
- Supervised daily activities to ensure safety and well-being of children.
- Developed engaging educational activities tailored to children's interests and developmental needs.
- Prepared nutritious meals aligned with dietary requirements and preferences of children.
- Fostered a positive environment encouraging emotional growth and social skills among children.
- Communicated effectively with parents regarding children's progress, behavior, and any concerns.
- Assisted with light housekeeping duties as well as running errands.
Co-Lead Teacher, Toddler Room
Childtime
01.2023 - 05.2024
- Oversaw compliance with state and health department regulations, ensuring safety and quality standards in the classroom
- Implemented daily routines to enhance classroom structure and promote positive behavior among children.
- Collaborated with parents to communicate developmental progress and address individual needs effectively.
- Mentored junior teachers, providing guidance on best practices in early childhood education.
Clinic Manager
Nevada Behavioral Health
08.2022 - 12.2022
- Managed a team of receptionists and mental health providers
- Hired, trained and supervised employees to maintain team of high performers.
- Implemented quality assurance measures to ensure compliance with healthcare regulations and standards.
- Processed and distributed medical records
- Familiar with insurance, common practices, & procedures in mental health offices
Patient Access Coordinator
Nevada Behavioral Health
06.2021 - 08.2022
- Dispatched mobile assessors to patients in hospitals in a timely manner
- Managed paperwork & large amounts of data in an organized & efficient way
- Responsible for training new staff on all aspects of the position
- Managed patient engagement & care while they are in crisis situations
- Offered tailored services to clients & associates in person, over email, & over phone
- Attended meetings that affect company policy to represent my department & contributed to changes regarding patient care
Receptionist
Nevada Behavioral Health
04.2020 - 06.2021
- Scheduled clients at multiple locations for a variety of physical, mental and community services.
- Utilized excellent de-escalation & customer service skills for clients in person, over email & over the phone
- Utilized strong on-the-spot problem-solving & analytical skills
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
Lead Teacher, Toddler Room
Learning Jungle
08.2018 - 03.2020
- Developed and implemented engaging curriculum tailored to toddler developmental milestones.
- Fostered a safe, clean, and nurturing environment promoting social, emotional, and cognitive growth.
- Collaborated with parents to provide regular updates on child progress and classroom activities.
- Conducted assessments to monitor individual child development and adapt teaching strategies accordingly.
- Facilitated parent-teacher conferences to discuss children's achievements and areas for improvement.
Education
Advanced Diploma -
Meadville Area Senior High School
Meadville, PA2018
College of Southern Nevada
Las Vegas, NV01.2019
Skills
- Flexible & Adaptive Customer Service
- Microsoft Office Skills
- Organized Policy & Procedure Adherence
- Excellent Time Management
- Learns Quickly
- Have Completed Multiple Hours of Childcare Trainings
- Previously CPR & First Aid Certified
Timeline
Nanny
Cheryl Poulain
05.2024 - Current
Co-Lead Teacher, Toddler Room
Childtime
01.2023 - 05.2024
Clinic Manager
Nevada Behavioral Health
08.2022 - 12.2022
Patient Access Coordinator
Nevada Behavioral Health
06.2021 - 08.2022
Receptionist
Nevada Behavioral Health
04.2020 - 06.2021
Lead Teacher, Toddler Room
Learning Jungle
08.2018 - 03.2020
Advanced Diploma -
Meadville Area Senior High School
College of Southern Nevada