Claire Beccaccio
Fredericksburg
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
2
2
years of professional experience
Work History
Membership Services Manager
Fredericksburg Nationals
Fredericksburg
02.2025 - Current
- Developed and maintained membership database to ensure accuracy of information.
- Implemented innovative approaches towards improving overall customer satisfaction levels among members.
- Maintained records of member interactions, transactions, and complaints for future reference purposes.
- Managed and monitored customer service inquiries and responses to members in a timely manner.
Membership Services Representative
Fredericksburg Nationals
Fredericksburg
10.2024 - 02.2025
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Analyzed customer feedback surveys to identify areas of improvement in our services.
- Took special orders in person and over telephone, generating additional revenue every month.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Conducted outreach campaigns through email or phone calls to solicit new memberships.
Account Executive
Fredericksburg Nationals
Fredericksburg
04.2024 - 10.2024
- Identified customer needs by asking questions and advising on best solutions.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Account Executive
RevelXP
Irving
06.2023 - 01.2024
- Identified customer needs by asking questions and advising on best solutions.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Education
Bachelor of Science - Sports Management
Florida State University
Tallahassee, FL12-2022
Skills
- Customer satisfaction improvement
- Membership outreach campaigns
- Effective communication
- Product knowledge enhancement
- Problem resolution
Timeline
Membership Services Manager
Fredericksburg Nationals
02.2025 - Current
Membership Services Representative
Fredericksburg Nationals
10.2024 - 02.2025
Account Executive
Fredericksburg Nationals
04.2024 - 10.2024
Account Executive
RevelXP
06.2023 - 01.2024
Bachelor of Science - Sports Management
Florida State University
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