Claire Kellogg
Chesapeake
Summary
Driven professional with a track record of success at Priority Honda, adept in claims processing and warranty analysis. Excelled in maintaining a high accuracy level in claim submissions and supporting team collaboration. Demonstrated strong customer service skills and a commitment to personal growth during an internship at Radford Chamber of Commerce.
Overview
7
7
years of professional experience
Work History
Warranty Administrator Assistant/Receptionist
Priority Honda
02.2018 - Current
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
Internship Student
Radford Chamber Of Commerce
08.2017 - 12.2017
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Bachelor of Science - Communications
Radford University
Radford, VA12.2017
Skills
- Claims Processing
- Warranty Analysis
- Microsoft Office
- Customer Service
- Appointment booking
- Paperwork Processing
- Data Entry
- Teamwork and Collaboration
- Compliance reviews
- Sales Support
Accomplishments
Employee of the Year at Priority Honda
Timeline
Warranty Administrator Assistant/Receptionist
Priority Honda
02.2018 - Current
Internship Student
Radford Chamber Of Commerce
08.2017 - 12.2017
Bachelor of Science - Communications
Radford University
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