Clarinda Maher
Fairfax Station,VA
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Upbeat and energetic childcare provider with Child and Infant CPR/First Aid knowledge. Supports educational, entertainment and home requirements for parents. Responsive, dependable and vigilant with highly protective nature.
Cultivated encouraging environments for young individuals to grow and explore creative expressions of self while learning about the history of dance, music and technique.
Provides fair and balanced officiating of amateur sporting events. Maintains safety by enforcing rules and regulations. Excellent ability to communicate and interact with players, coaches and other umpires.
Overview
5
5
years of professional experience
Work History
Shift Manager
Dolcezza Gelato
10.2022 - Current
- Oversaw loading and unloading of packages in shop.
- Managed average of 500-800 customers per day ordering various drinks and food items
- Exercised composure under pressure and in escalated customer service scenarios.
- Implemented policies and standard operating procedures for continuous improvement.
- Developed strong relationships with vendors to ensure timely delivery of products while maintaining cost efficiencies.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into our team.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Nanny
Lynch Family
07.2022 - 09.2023
- Children Ages: 11, 11, 11, 9
- Supervised children engaged in physical activity, learning and social skills with peers.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Administered basic first-aid and medication in emergency situations.
- Collaborated closely with parents in establishing boundaries/rules within household to helped maintain consistency across all environments.
Babysitter
Ratieke Family
11.2021 - 04.2023
- Children Ages: 1, 3, 6, 8
- Learned and adapted quickly to changing environments, changing emotions and tough days.
- Acted parental figure, and developed strong connections to children in my care.
- Identified issues, analyzed information and provided solutions to all kinds of problems.
- Mitigated outburst of emotions and developed systems for maintaining calm, happy, and argument free environments.
- Maintained strong and trustworthy relationships with both children in my care and their parents.
Dance Teacher's Assistant
5th Dimension Dance Center
08.2019 - 06.2020
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Mentored and tutored individual students needing additional help.
- Handled class records for attendance, assignment grades and course participation scores.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
- Taught Ballet, Jazz, and Contemporary dance classes for preschool to high school aged students.
Referee
Fishhawksports
01.2019 - 01.2020
- Trained and mentored new referees and other sports officials.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Enhanced game fairness by enforcing rules and regulations during various sports events.
- Coordinated with other referees to execute smooth and consistent games.
- Upheld high ethical standards while officiating games, contributing to overall integrity of the sport.
- Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
- Listened to player feedback and communicated with team captains to accurately resolve disputes.
- Navigated difficult situations using effective communication and explanation of game rules.
- Promoted good sportsmanship among players.
- Stayed physically fit to keep up with pace of games.
Education
Associate of Science - Health Science
Northern Virginia Community College
Annandale, VA05.2024
High School Diploma -
Lake Braddock Secondary
Burke, VA05.2022
Skills
- Customer Service
- Delegation capabilities
- Handling Customer Complaints
- Training and mentoring
- Staff Supervision
- Active Listening
- Opening and closing procedures
- Interpersonal Skills and Conflict Resolution
- Critical and Creative Thinking
- Activity Planning
- Child psychology and development knowledge
- Good Decision Making
- School-age, toddler and infant child care experience
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Language skills
- Medication Administration
- Decision-Making
- Strong Work Ethic
- Time management skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Manager
Dolcezza Gelato
10.2022 - Current
Nanny
Lynch Family
07.2022 - 09.2023
Babysitter
Ratieke Family
11.2021 - 04.2023
Dance Teacher's Assistant
5th Dimension Dance Center
08.2019 - 06.2020
Referee
Fishhawksports
01.2019 - 01.2020
Associate of Science - Health Science
Northern Virginia Community College
High School Diploma -
Lake Braddock Secondary
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