Claude Owen
Lawrenceville
Summary
Dynamic IT Project Manager skilled in team leadership and resource allocation. Expert in driving successful project delivery through effective vendor management and quality assurance practices. Committed to continuous improvement and ensuring stakeholder satisfaction. Skilled in managing complex IT projects from conception to deployment, ensuring alignment with business goals. Possess deep understanding of project lifecycle, risk management, and stakeholder communication strategies. Strengths include leadership, problem-solving abilities, and adaptability to changing technology landscapes. Have successfully led teams to deliver projects on time and within budget, improving operational efficiency and client satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Information Technology Project Manager
USN
Virginia Beach
09.2007 - Current
- Led cross-functional teams to deliver IT projects on time and within scope.
- Managed project schedules, ensuring timely completion of all phases.
- Analyzed customer requirements and developed detailed specifications for software applications.
- Managed daily activities of cross-functional teams to ensure successful completion of tasks within timeline.
- Provided technical guidance to team members in order to resolve complex issues related to IT projects.
- Developed and maintained project plans, schedules, budgets, and other related documents.
- Performed quality assurance testing on deliverables before releasing them into production environment.
- Built and established strong partnerships with teams, vendors and contractors.
- Conducted periodic inspections of job sites for quality and progress.
- Modified project plans when needed to better align with organizational objectives.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Tracked costs and expenses and assessed closely against original project budget.
- Configured and maintained network devices across multiple sites.
- Monitored network performance and identified potential issues proactively.
- Implemented security protocols to safeguard sensitive data transmissions.
- Developed documentation for network configurations and procedures.
- Monitored network performance and troubleshooted any issues that arose.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Implemented, tested, validated and maintained networking services according to solution designs.
Education
Associate of Applied Science - Information Technology
ECPI University
Virginia Beach, VA05-2003
Skills
- Project management
- Network troubleshooting
- Quality assurance
- Technical guidance
- IT strategy development
- Resource allocation
- Vendor management
- Team leadership
- Project scheduling
- Information security
- Requirements analysis
- IT service management
- Network administration
- Advanced problem solving
- Systems installation, configuration, and upgrading
- Systems implementation
Certification
- CASP+
- Security+
- Cisco CCNA
Timeline
Information Technology Project Manager
USN
09.2007 - Current
Associate of Applied Science - Information Technology
ECPI University
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