Claudia Ochoa
Fairfax
Summary
Detail-oriented professional with strong organizational and communication skills. Experienced in junior golf instruction and customer service, committed to enhancing member engagement and operational efficiency.
Overview
11
11
years of professional experience
Work History
2nd Assistant Golf Professional
Country Club Of Fairfax
Fairfax, VA
05.2022 - Current
- Assist in the hiring and training of new outside and inside operations personnel.
- Organize and run the Retired Men's Golf League.
- Assist in day to day outside operations such as greeting members, marshalling the golf course, and overall going where I am needed.
- Partake in running Op 36 programming as well as run my own program called "little linksters" which is a class for very young students just getting introduced to the game of golf as well as giving private lessons.
Golf Shop Attendant
Country Club Of Fairfax
Fairfax, VA
05.2015 - 05.2022
- Responded to customer inquiries promptly over the phone and in person.
- Maintain golf shop displays and restock when items get low.
- Keep the golf shop in as tidy a shape as possible to ensure ease when members would like to shop.
- Charge carts and greens fees as the end of the shift.
Education
Bachelor of Science - Criminology
Pennsylvania State University
University Park, PA05-2020
High School Diploma -
Robinson Secondary School
Fairfax, VA06-2016
Skills
- Attention to detail
- Junior golf instruction
- Excellent communication
- Organizational skills
- Forming merchandise displays
- Social media promotion
- Teamwork and collaboration
- Customer service
Timeline
2nd Assistant Golf Professional
Country Club Of Fairfax
05.2022 - Current
Golf Shop Attendant
Country Club Of Fairfax
05.2015 - 05.2022
Bachelor of Science - Criminology
Pennsylvania State University
High School Diploma -
Robinson Secondary School