Claudia Ramirez
Centreville
Summary
Experienced in employee training, staff supervision, with a strong background in managing office functions and coordinating clinician schedules. Proficient in conducting various diagnostic tests and patient care activities, while ensuring compliance with safety and cleanliness standards. Bilingual in English and Spanish, contributing to effective communication within diverse teams and with patients.
Overview
21
21
years of professional experience
Work History
Office Manager
Annandale Family Medicine
Annandale
07.2024 - 12.2024
- Assisted in recruiting, onboarding and training new employees.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed Clinician scheduled and coordinated office functions and activities for employees.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Medical Billing.
Medical Assistant
Annandale Family Medicine
Annandale
08.2003 - 12.2024
- Conducted EKGs, spirometry testing, glucose check, audiograms, urinalysis, Diabetic eye exam, Pulmonary function test, ear irrigation, Immunization, Nebulizer breathing treatments, allergy test and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Inspected equipment to ensure proper working order prior to use on patients.
- Registered new patients into practice management software program accurately entering demographic information. Experience with EMDs and Athena EMR.
- Collected samples from patients for laboratory testing purposes. Performed routine phlebotomy.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, Suture and staple removal, skin tag removal, skin abscess, taking and updating patient histories.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Scheduled appointments for patients via phone and in person.
- Changed dressings on wounds to prevent infection and check for healing.
Education
Certified Medical Assistant -
Sanz School
Falls Church, VA08-2003
Skills
- Employee training
- Staff supervision
- Medical billing
- Inventory management
- Phlebotomy
- Reliable team player
- Fluent in English and Spanish
- Compassionate
References
References available upon request.
Timeline
Office Manager
Annandale Family Medicine
07.2024 - 12.2024
Medical Assistant
Annandale Family Medicine
08.2003 - 12.2024
Certified Medical Assistant -
Sanz School