CLAUDIA SOFIA WALKER PEREZ
Newport News
Summary
Dynamic employee with excellence in customer service and retail sales. Skilled and knowledgeable about ingredients. Thriving on enhancing client experiences, and driving product knowledge. Committed to continuous education, delivering outstanding results, and fostering employee development.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Massage Envy Spa
Pearl City
04.2021 - 10.2023
- Weekly and monthly updates on performance from LMTs, estheticians, and front desk associates.
- Retailing products and upselling services.
- Open and close the register and clinic.
- Continuing education in red light therapy and sound therapy.
- Maintaining excellent customer service.
Assistant Manager
MAC Cosmetics
Savannah
03.2016 - 01.2020
- Retailing and maintaining an excellent goal.
- Make up application upon request.
- Supervise the team.
- Weekly schedule for the artist and payroll.
- Outstanding customer service.
- Continue education and training.
Education
Esthetics
Chrysm Institute of Esthetics
Hampton, VA05-2025
Diploma - Production and Fashion Make Up
Cosmix School of Makeup Artistry
Fort Lauderdale, Florida08.2021
Associates in Communications -
Universidad del Sagrado Corazon
San Juan, Puerto Rico05.2015
High School -
Academia Sagrado Corazon
San Juan, Puerto Rico05.2013
Skills
- Customer service and support
- Retail sales expertise
- Makeup application techniques
- Team collaboration
- Product knowledge and training
- Employee development strategies
- Professional communication skills
- Outstanding facial technique
- Ingredient knowledge
Languages
English
Professional
Spanish
Professional
French
Limited
Affiliations
- Makeup Artist for short film for the University of Miami
- Runaway Makeup Artist for various Puerto Rican designers
- Makeup Artist for SAL commercial
References
References available upon request.
Timeline
Assistant Manager
Massage Envy Spa
04.2021 - 10.2023
Assistant Manager
MAC Cosmetics
03.2016 - 01.2020
Esthetics
Chrysm Institute of Esthetics
Diploma - Production and Fashion Make Up
Cosmix School of Makeup Artistry
Associates in Communications -
Universidad del Sagrado Corazon
High School -
Academia Sagrado Corazon
Similar Profiles
Lillian MackLillian Mack
Assistant General Manager at Massage Envy SpaAssistant General Manager at Massage Envy Spa
Racheal KniphferRacheal Kniphfer
Licensed Massage Therapist at Massage Envy SpaLicensed Massage Therapist at Massage Envy Spa
McKayla SpillmanMcKayla Spillman
Front Desk Receptionist at Massage Envy SpaFront Desk Receptionist at Massage Envy Spa
Jonathan Detres VegaJonathan Detres Vega
Systems Administrator Tier V at Kupono Consulting ServicesSystems Administrator Tier V at Kupono Consulting Services
Franck Jean-GillesFranck Jean-Gilles
Field Service Technician at Via ServicesField Service Technician at Via Services